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전체 이용후기 (282)

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이용후기 282개
숙소 위생 상태
객실의 편안함
직원 태도
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음식 및 레스토랑

9 Fut W.
2015년 10월 30일 금요일
Hotel just next to station
Location, Staff performance and Food
Very good experience with the front desk staff. Location is very good too as a base for Hakone sightseeing. However the facade and rooms are a bit dated.

8.7 elita C.
2015년 10월 22일 목요일
Good hotel
Good Location ,nice service,nice room

9 wai L.
Hong Kong
2015년 10월 17일 토요일
relax good place
good hot pot, near station and bus stop
Great Perfect

10 Jia T.
2015년 10월 1일 목요일
Comfortable and Awesome hotel for stay!
Wonder Breakfast, Spacious and Comfortable Room, Various Choice of Onsen and Sauna
It's very wonderful. Hotel upgrades to a bigger room for us unexpectedly! It consists of both Western and Japanese Room. Breakfast is nice as you can choose Japanese + European Buffer style, or typical Japanese breakfast set. They provide many things in the onsen room, hair dryer, moisturizer, toner, hair tonic, etc. It's really a good service! However, the opening for sauna is not very ideal if you would like to have onsen on the day you leave. Check out time is at 11am, however the onsen operates from 5am - 10am and closes for cleaning then reopen again after check out time. The breakfast serves from 7am/7.30am onwards until 9am. It means, you have to eat some light food on your own then go to onsen before breakfast (otherwise you would be giddy) then go for breakfast.

9.2 Ferna K.
2016년 3월 31일 목요일
Good location from station, spacious room, had a zen time

7.7 Suk T.
Hong Kong
2015년 8월 23일 일요일
Family on holiday
Space of room; hot spring;location of hotel
Late dinner was served on the first night as requested but only limited food could be ordered. However the cost of hotel included traditional Japanese cuisine. Nobody confirmed with us about the dinner arrangements on the second night, then dinner was not served. It was unfair as the cost actually include breakfast and dinner!

8 sirikarn W.
2015년 8월 14일 금요일
Close to the station, clean
Location, friendly staff, clean

9 Merry K.
United States of America
2015년 6월 13일 토요일
Location location location
1) location. It's 5min walk from hakone yumoto station. 2)The hotel was really quiet. 3)Really clean
I love the hotel. We would come back for sure. It is expensive for just for sleeping however, the location made it worth it for us.

7 jonathan T.
2015년 9월 24일 목요일
good stay
location , open onsen , convenience
good in general

10 Su S.
2015년 5월 13일 수요일
good good good good
good good good
very nice and quiet and beutiful place