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Koh Chang Boat Chalet Hotel

58 Moo 1, Koh Chang Tai, Koh Chang, Thailand 23170

Recent customer reviews

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Good

6.1

based on
211 reviews

48 reviews in English

Value for Money
6.2
Location
6.2
Staff Performance
6.3
Hotel Condition/Cleanliness
6.3
Room Comfort/Standard
6.3
Food/Dining
5.4
All reviews (211)
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Robert B. Solo travelers Thailand, December 26, 2015
This place was horrible
4
This place will over charge you. They do not call taxis to the resort and you are forced to take their van. They charge 1000 baht for every trip off the resort! They will hassle any taxi that tries to pick you up at the front gate. It is a scam.
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Robert B. Couples Thailand, December 26, 2015
this resort is a trap
3
The front desk is very rude, I was hung up on twice on the phone. The resort will not allow a taxi pick up for you- you must take their van and pay their driver 1000 baht. It is a 45 minute walk back to the other hotels and bars if you refuse to pay their driver. I can't believe the scam they run on their own customers! (A normal taxi ride on the island is about 150 baht.) If you try to take a taxi they will stop them at the front gate. Do not stay here if you plan on leaving for meals or shopping. You will be stuck.
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Sunil A. Families with young children India, May 30, 2015
unreacheble location
4
its pathetic , no one knows about its location , its took around 11hrs from bangkok to reach Breakfast was the worst , will not recommend any body to go their. worst experience ever
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Christoph H. Solo travelers Germany, December 27, 2014
super calm, they have to repair lot

clean, calm, the people are very polite
8
We looked for a calm stay, this was absolut the case. The Staff is very polite and they try, to make all the best, atherwise many things are to repair,and that´s a thing with the Thai menality.
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Suravit S. Couples Thailand, April 14, 2014
Good

Nice
6.7
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Niruwan O. Groups Thailand, April 6, 2014
Private beach

Private area
4.3
Need new management as soon as they can
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Anna M. Solo travelers New Zealand, February 19, 2014
Awful I would not recommend

The beach is the only good thing about this hotel
2.7
Awful stay, would not recommend. The staff were rude, unfriendly and very unhelpful. The food was very un-Thai and incredibly average. The hotel is ageing badly, my room was noisy, the shower only worked on cold and there was an old half drunken coke can in the fridge. I checked out after one night as could not bare to stay another, I said this at reception and wasn't even asked why.
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Joyce A. Groups United Kingdom, January 24, 2014
The hotel was very outdated and needed work doing

Near the beach
3.7
We couldn't use the swimming pool as it was green and unkept The windows were falling out in many rooms The whole place needed revamping and some money spending The Beach bar closed at 7pm and the music was SO loud in the restaurant you couldn't talk to the person next to you even tho we asked for it to be turned down
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Robert E. Couples Sweden, January 1, 2014
Bad

-
2
Teribbel , bad and bad personal no wi-fi, bad food and breakfast, location-far as possible, nasty room.
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Valentine P. Groups India, October 25, 2013
Not so good experience,

Location, Beach,
5
AS we were in a group, we enjoyed, but if it was only our Family, we would have come back next day, the phones from the rooms were not working, No operators were present, Room was not the one which was showed on the internet, and the reply was irresponsible and causal - that was a mistake in the website. The restaurant staff was bit friendly, but reception staff were ...
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