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Krystal Cancun

Kukulcan Km 9, Lt 9 and 9A, Hotel Zone, Cancun, Mexico 77500 (Show on map)

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Krystal Cancun Cancun - Suite Room Krystal Cancun Cancun - Suite Room Krystal Cancun Cancun - Suite Room Krystal Cancun Cancun - Suite Room Krystal Cancun Cancun - Suite Room Krystal Cancun Cancun - Suite Room Krystal Cancun Cancun - Suite Room Krystal Cancun Cancun - Suite Room Krystal Cancun Cancun - Suite Room Krystal Cancun Cancun - Suite Room Krystal Cancun Cancun - Suite Room Krystal Cancun Cancun - Suite Room
Krystal Cancun Cancun - Balcony/Terrace Krystal Cancun Cancun - Beach Krystal Cancun Cancun - Bali Beds Krystal Cancun Cancun - Exterior Krystal Cancun Cancun - Exterior Krystal Cancun Cancun - Exterior Krystal Cancun Cancun - Exterior Krystal Cancun Cancun - Exterior Krystal Cancun Cancun - Exterior Krystal Cancun Cancun - Exterior Krystal Cancun Cancun - Swimming Pool Krystal Cancun Cancun - Swimming Pool
Krystal Cancun Cancun - Swimming Pool Krystal Cancun Cancun - Swimming Pool Krystal Cancun Cancun - Fitness Center Krystal Cancun Cancun - Recreational Facilities
Area: Hotel Zone Number of Rooms: 453
Free Wi-Fi

good location, big rooms and comfortable beds but...

Andrea, Switzerland November 9, 2014

Customers like this hotel for:

Area recommended for:

beaches

nightlife

sightseeing

Distance to airport:

Cancún International Airport (17.5 Km)

Customer comments:

"Good facilities", "Great location", "Nice beach"

Top attractions in the area:

La Isla Shopping Village (3.3 Km)

Playa Langosta (3.9 Km)

Playa Delfines (8.8 Km)

Mercado 28 Market (9.8 Km)

Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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Room Types
Max
Rates
Romantic
Romantic All Inclusive
Romantic
Romantic All Inclusive
Krystal Club
Krystal Club All Inclusive
Krystal Club
Krystal Club All Inclusive
Deluxe
Deluxe All Inclusive
Deluxe Ocean View
Deluxe Ocean View All Inclusive
Deluxe All Inclusive
Deluxe Ocean View All Inclusive
Deluxe
Deluxe Ocean View

 

When would you like to stay at this hotel?


Photos of Krystal Cancun

Krystal Cancun Cancun - Suite Room
Suite Room
Krystal Cancun Cancun - Suite Room
Suite Room
Krystal Cancun Cancun - Suite Room
Suite Room
Krystal Cancun Cancun - Suite Room
Suite Room
Krystal Cancun Cancun - Suite Room
Suite Room
Krystal Cancun Cancun - Suite Room
Suite Room
Krystal Cancun Cancun - Suite Room
Suite Room
Krystal Cancun Cancun - Suite Room
Suite Room
Krystal Cancun Cancun - Suite Room
Suite Room
Krystal Cancun Cancun - Suite Room
Suite Room
Krystal Cancun Cancun - Suite Room
Suite Room
Krystal Cancun Cancun - Suite Room
Suite Room
Krystal Cancun Cancun - Balcony/Terrace
Balcony/Terrace
Krystal Cancun Cancun - Beach
Beach
Krystal Cancun Cancun - Bali Beds
Bali Beds
Krystal Cancun Cancun - Exterior
Exterior
Krystal Cancun Cancun - Exterior
Exterior
Krystal Cancun Cancun - Exterior
Exterior
Krystal Cancun Cancun - Exterior
Exterior
Krystal Cancun Cancun - Exterior
Exterior
Krystal Cancun Cancun - Exterior
Exterior
Krystal Cancun Cancun - Exterior
Exterior
Krystal Cancun Cancun - Swimming Pool
Swimming Pool
Krystal Cancun Cancun - Swimming Pool
Swimming Pool
Krystal Cancun Cancun - Swimming Pool
Swimming Pool
Krystal Cancun Cancun - Swimming Pool
Swimming Pool
Krystal Cancun Cancun - Fitness Center
Fitness Center
Krystal Cancun Cancun - Recreational Facilities
Recreational Facilities
Krystal Cancun Cancun - Recreational Facilities
Recreational Facilities
Krystal Cancun Cancun - Recreational Facilities
Recreational Facilities
Krystal Cancun Cancun - Restaurant
Restaurant
Krystal Cancun Cancun - Restaurant
Restaurant
Krystal Cancun Cancun - Restaurant
Restaurant
Krystal Cancun Cancun - Restaurant
Restaurant
Krystal Cancun Cancun - Restaurant
Restaurant
Krystal Cancun Cancun - Restaurant Aquamarina
Restaurant Aquamarina
Krystal Cancun Cancun - Krystal Club Lounge
Krystal Club Lounge
Krystal Cancun Cancun - Pub/Lounge
Pub/Lounge
Krystal Cancun Cancun - Reception
Reception
Krystal Cancun Cancun - Lobby
Lobby
Krystal Cancun Cancun - Lobby
Lobby
Krystal Cancun Cancun - Interior
Interior
Krystal Cancun Cancun - Interior
Interior
Krystal Cancun Cancun - Meeting Room
Meeting Room
Krystal Cancun Cancun - Meeting Room
Meeting Room
Krystal Cancun Cancun - Meeting Room
Meeting Room
Krystal Cancun Cancun - Ballroom
Ballroom
Features of Krystal Cancun
Facilities

babysitting

bar

business center

car park

coffee shop

concierge

elevator

executive floor

facilities for disabled guests

family room

laundry service

meeting facilities

nightclub

poolside bar

restaurant

room service

safety deposit boxes

shops

smoking area

tours

 
Sports and Recreation

fitness center

garden

hot tub

kids club

massage

outdoor pool

pool (kids)

private beach

sauna

spa

steamroom

water sports (motorized)

water sports (non-motorized)

  
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

  

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Sale ends soon!

Krystal Cancun, located in Hotel Zone, Cancun, is a popular choice for travelers. The city center is merely 9.0 km away and the airport can be reached within 20 minutes. For those of you who want to venture out, Playa Langosta, Hospital Americano, Playa Delfines are just some of the attractions available to visitors.

The facilities and services provided by Krystal Cancun ensure a pleasant stay for guests. The hotel provides concierge, poolside bar, meeting facilities, executive floor, elevator to ensure our guests the greatest comfort.

The ambiance of Krystal Cancun is reflected in every guestroom. bathrobes, satellite/cable TV, bathtub, ironing facilities, television are just some of the facilities that can be found throughout the property. The hotel offers an excellent variety of recreational facilities, including water sports (non-motorized), outdoor pool, private beach, water sports (motorized), garden. Whatever your purpose of visit, Krystal Cancun is an excellent choice for your stay in Cancun.
Krystal Cancun, located in Hotel Zone, Cancun, is a popular choice for travelers. The city center is ... see more
Children and extra beds:
Infant 0-5 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-12 year(s)
Must use an extra bed

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
22 USD

Breakfast Charge (when not included in room rate)
16 USD

Check-In From
03:00 PM

Check-Out Until
12:00 PM

Distance from City Center
9.0 km

Number of Restaurants
3

Number of Rooms
453

Room Voltage
110

Time to Airport (Minutes)
20

Year Hotel Built
1981

Year Hotel Last Renovated
2009


Recent customer comments

Filter by Traveler Type

 

Very Good

7.7

based on
72 reviews

Value for Money
7.4
Location
9.2
Staff Performance
7.2
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.5
Food/Dining
7.0
All reviews (72)
Sort by:
Maja U. Solo travelers Macedonia, November 30, 2014
Amazing vacation in Cancun,Mexico

staff , hotel food
10
The stay was great lovely staff especially I would like to thank the lady at the Krystal club reception- Patty. She was very nice and helpful. Had a great stay over there and I will definitely come back in the future.
Andrea R. Couples Switzerland, November 9, 2014
good location

good location, big rooms and comfortable beds but unfriendly stuff
5.7
Chui T. Couples Hong Kong, October 5, 2014
disapointing check in ans rooms

location
6.3
it was then 3rd time we checked in to this hotel. we made the reservation the night before but they said they didn't receive our booking just because out reservation was made on friday night, which they reservation department is off. i wonder how this chain hotel works. and they requested a credit card to garuntee. the front desk didn't seem really willing to help....and it took a lot of time for just check in...after checking in our 'garden view' room which in on the 2nd floor, there is ant everywhere, in the toilet, on the towels ecen on the beds. and as that was saturday, there is a wedding party/party until 4am, and it was loud! i wonder how could the hotel let this happen...as it affected so many guests staying nearby! my advise, just don't book garden view, cause we stayed in seaview rooms last time everything was fine.
Tal B. Couples Israel, September 26, 2014
krystal cancun

location, cheap, nice room
8
Karen K. Families with young children South Africa, July 31, 2014
Lovely!

location, pool, beach
9.3
We loved our stay there! All good! Only receptionists on checking in was a bit abrupt and told me: You don;t check in here - you must go to the 8th floor! Er...I had no idea why...and asked - she said: you have a special booking - anyway that was the only 'bad' thing I have to say as from there all was fantastic - and the 8th floor was Club Krystal - which was great! Sushi bar - excellent!
Ann C. Couples Sweden, June 20, 2014
Nice hotel right by the beach.

Location, rooms, pool.
6.3
The staff had difficulties communicating. Other than that the hotel is nice.
Sam H. Couples New Zealand, April 29, 2014
Disappointing

Close to the beach, food was good, nice pool.
6.3
We had booked a romantic package for one night, as a stopover from playa del carmen before flying out the next day. The romantic package offered free drinks and food in the evening and a bottle of champange. The food was terrible, consisting of a few meatballs, some cheese, and some fairly plain sandwiches. Definitely not worth the extra money. Also we had a problem with air conditioning which meant the room was uncomfortably hot which made it difficult to sleep. We ending up speaking with 3 or 4 hotel staff as no one seemed too keen to help us out or do anything about it. Eventually someone we spoke to was able to help but by then it was so late that we just went to sleep. Not a great end to the holiday.
Karl M. Couples United States of America, February 14, 2014
great location

the location, the room , the beach
8.3
our stay would be the sum of a number of factors. the room itself(a romantic suite) was spacious and clean with a balconey overlooking the beach. the hotel location was fine, right near a number of restaurants and tourist shopping places. we didn't opt for the the all inclusive plan, choosing instead to enjoy some of the fine dining operations nearby, and cheap convenience store beer. the few drinks we did order when lounging around the pool were nominally pricey for such a place (10$each). The most helpful staff were actually found outside the hotel - the guys trying to sell you krystal cancun travel packages, they were nice and friendly and helpful. the people inside not so much. they do deal with a huge number of people day in and day out, I guess. One warning: whatever you do, don't agree to get a 'free breakfast and free tour' of the place in exchange for a sale presentation for the krystal time share program. 90 minutes turned into 3 hours of rude pushy salesmen and aggressive executives. horrible. and I wouldn't recommend going to the 'old downtown' area either. yes, there is another market, but it wasn't much cheaper, but the feeling changed drastically. tourists would do better to just stay in the tourist zones.
Ting Y. Couples Taiwan, February 1, 2014
Nice

Good location. Nice view. Friendly staff
7.7
Kana N. Groups Japan, January 16, 2014
Amazing experience, good night life!

beach, next to night club, easy to get food
9
we stayed here for 4nights and was amazing experince ever. we didnt get all inclusive but we could be 2 for 1 happy hour drink so it was worth it. very close to night life area so you can stay long and walk back here. restaurant and souvenior shop was near here as well so you could get pretty much easy access to everything. i highly recommend this hotel.
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