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About KSL Hotel & Resort

Description

KSL Hotel & Resort Johor Bahru is the largest integrated resort in Johor. The hotel contains 868 rooms, suites and 20 function rooms. Besides located in the city center and near to Singapore-Johor Bahru causeway (5minutes), the hotel is also connected the shopping mall which offers a complete new experience for you and your family to explore. You will be able to find hypermart (Tesco) and lots of eateries within the premise and never need to go out.

With wide range of facilities and activities, we can assure that your stay is fully utilised. Those facilities and activities include Gym, Sauna, Swimming pool, Dinosaur Water Theme Park, Golf simulator, Cinema, Family KTV, Spa and many more.

You are also close to the entertainment hotspots like the Legoland (20minutes) and Puteri Harbor (25minutes). We do provide shuttle bus and tickets to the Legoland and also Universal Studio Singapore.
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Features

Hotel Facilities

  • 24-hour front desk
  • airport transfer
  • ATM/cash machine on site
  • bar
  • business center
  • coffee shop
  • concierge
  • dry cleaning
  • elevator
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • poolside bar
  • restaurant
  • safety deposit boxes
  • shops
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • games room
  • hot tub
  • massage
  • outdoor pool
  • pool (kids)
  • sauna

Internet

  • Wi-Fi in public areas

Parking

  • car park

Languages Spoken

  • Chinese (Mandarin)
  • English
  • Malay
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Policies

The hotel provides entrance to Dinosaur Alive Water Theme Park for hotel guest.
Operation hours:
- Weekdays: 10.00 AM to 07.00 PM
- Weekends: 09.00 AM to 07.00 PM
Please contact the hotel directly for this arrangements.

Children and extra beds
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 45 MYR
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 4 KM
Distance to Airport: 31.2 KM
Number of Restaurants: 2
Number of Rooms : 868
Room Voltage: 220
Year Hotel Built: 2012
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Recent customer comments

Filter by traveler type
All reviews (15421)

Business travelers (1507)

Couples (4455)

Solo travelers (660)

Families with young children (5948)

Families with older children (1450)

Groups (1401)

Very good
7.5
Hotel Condition/Cleanliness
7.6
Facilities
7.0
Location
8.3
Room Comfort/Standard
7.6
Staff Performance
7.3
Value for Money
7.4
Food/Dining
6.9

6 Mohd H.
Malaysia
April 25, 2016
3 rooms apartment
The hotel parking access is a bit confusing and parking area was very dark. We stayed 3 days 2 nights but do not get the towel exchange.

6 Martha C.
Singapore
April 25, 2016
Nil
Nil

5.2 Nooi H.
Malaysia
April 25, 2016
complaint
stay at ksl studio apartment,their management fail.my fren hand get injured by the lift malfunction cause ,report to reception but said manager not in duty.my fren need to go hospital to stop the bleeding as well.what kind of responsibility they are.my first time also my last time.

7.6 daniel O.
Singapore
April 25, 2016
Ok ok
No comments

8 Khoon G.
Malaysia
April 25, 2016
Satisfactory weekend getaway
It took us 4 hours to cross the Causeway and arrive at KSL. While queueing at the check-in counter, one staff member ushered us to an empty counter. It was 2.30pm, half an hour earlier than designated check-in time so there was no room available. We were getting tired from the long travelling time, so the staff member offered us an upgrade to a deluxe room at RM30. There was available room immediately, so we took up the offer without a doubt. Within minutes, we were checked in to the room. We knew we were upsold but we thought it was worth it at RM30. The deluxe room has a bathtub, and the rest of the room is just a normal superior room. The bathtub is quite well maintained and we had no issue taking a bath in there. The bed and pillows are comfortable and the bed is spacious. We had a good night sleep. There was a special Fisherman's Dinner Buffet at RM120 nett per pax and we decided to give it a try. The selections of food were plenty: fresh crab legs, salmon sashimi, various types of salad, barbeque seafood, asam fish, curry fish head, seafood lasagna, roasted beef and tandoori chicken, fried noodle, rosemary lamb legs, sambal red snapper, otah, congee, a variety of cakes and fresh fruits. The quality is pretty good, especially the crab legs, rosemary lamb legs and asam fish. The mall itself has some pretty good eateries and restaurants, like Souper Tang, D' Shanghai Dim Sum and Taste Better Durian Puff. We always patronize these shops when we come to KSL. Entertainment wise, there is a cinema and a karaoke. For a short weekend stay, these two activities are enough to keep us occupied. Overall the KSL resort is a good destination for a short weekend getaway.

8 Xu Y.
Singapore
April 25, 2016
will come bck again
Location is gd as its just abv the shopping mall. Desk staff n cleaners are very nice n helpful. Only setbck is aircon temp cannot be adjusted,according to the technician..so night was too cold, day was too warm for us

6 Mei C.
Malaysia
April 25, 2016
Location ok
Location is ok, easy access to restaurants. But the room and bathroom is very small, bathroom only has rain shower available. The sound insulation of the room is very poor, easily can hear the guest's voice in next door. The elevator waiting time is very long.

8.8 Nik H.
Malaysia
April 25, 2016
Enjoy & valuable
I stayed at apartment with 3 bedrooms.. the apartment so big & clean. The kids are so happy.. we stay there for 2 nights & wish to come again. The Dinasour water park is something different & the kids are so happy & enjoyed. When the kids happy so the parents also happy...

6.8 Chee M.
Singapore
April 25, 2016
Location is good as shopping mall is just beside
Staff is friendly and helpful, check in & check out is fast

7.2 Meow L.
Malaysia
April 25, 2016
soso only
the hotel not very clean


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