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KSL Hotel & Resort

No.33, Jalan Seladang, Taman Abad, Johor Bahru City Center, Johor Bahru, Malaysia 80250 (Show on map)

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KSL Hotel & Resort Johor Bahru - Dinosaurs Water Theme Park KSL Hotel & Resort Johor Bahru - Dinosaurs Water Theme Park KSL Hotel & Resort Johor Bahru - Dinosaurs Water Theme Park KSL Hotel & Resort Johor Bahru - Dinosaurs Water Theme Park KSL Hotel & Resort Johor Bahru - Exterior KSL Hotel & Resort Johor Bahru - Superior Triple KSL Hotel & Resort Johor Bahru - Superior Room KSL Hotel & Resort Johor Bahru - Superior Room KSL Hotel & Resort Johor Bahru - Deluxe Room KSL Hotel & Resort Johor Bahru - Studio Apartment KSL Hotel & Resort Johor Bahru - Bathroom Amenities KSL Hotel & Resort Johor Bahru - Bottled Water
Area: Johor Bahru City Center Number of Rooms: 868

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Recent customer reviews

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Good

7.5

based on
11912 reviews

Value for Money
7.4
Location
8.3
Staff Performance
7.3
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.6
Food/Dining
7.0
All reviews (11912)
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Chandra M. Business travelers Indonesia, December 23, 2014
Wonderful hotel with big room

Big room waterpark near shopping center
10
Wonderful
Chrisdy S. Families with young children Indonesia, December 23, 2014
good location to stay with young children

good location,good apartment,directly to the mall
8
It was fun to stay @ this resort.but take to long to check in.lobby was so crowded,and look to small.
Jeraldine L. Families with young children Singapore, December 23, 2014
Family friendly

Comfy room, great breakfast spread and family friendly
9
Enjoyed my stay at the resort with my family. Friendly and helpful staff.
Lee S. Families with young children Singapore, December 23, 2014
short stay ok

good location to shopping mall and improved security in hotel lifts. nice Comfy king Bed. prompt service from housekeeping.
6.7
Noticed a few enhancements like installed security device in hotel lifts to allow access to hotel guests only and WiFi connectivity is stable. But room maintenance need to be improved, wall paper seems to be peeling off at some corners. Encountered shortage of bath towels at swimming pool, this is a no no. Especially when kids are concerned. Provided complimentary cake upon request is a plus point. Check out is swift at frontdesk.
Chua B. Couples Malaysia, December 23, 2014
Nil

Location
6.7
Given apartment instead of hotel room. Standard not deserving of 5 star. Facilities lacking eg without writing table and dressing mirror!
Kan W. Families with young children Singapore, December 23, 2014
Good location

good location, clean rooms
8.3
Location at shopping area. Nearby food areas. Resort rooms value for money. Only poor point is lack of Wi-Fi.
Tze M. Families with young children Malaysia, December 23, 2014
Service n cleanliness could be improved

Location
5.3
Nurwati S. Families with young children Singapore, December 23, 2014
Hotel review

1. Location 2. Food at shopping mall 3. Simple slides for little children at the swimming area
6
The whole experience is okay but the room furnishings are not up to a 5star standard. I booked the 2 bedroom apartment but the toilet is interconnected with the 2 bedrooms and the other toilet is at the kitchen service balcony which is very small. No bathtub in the first toilet and no lights near to the toilet mirror. Making the toilet looked very dim. There's also no dressing table in each room. Not even a side table or lamp next to the bed.The sofa set is very small for families. We have to sit on the cold ceramic floor to watch the small TV. The signages and directions at the carpark for hotel patrons and within the hotel itself are not friendly. I think to rate the hotel as 5 star is too overrated. Furthermore, the Dinosaur water theme park is just 3 different pools with few slides. Disappointing. The shopping mall do not have famous international labels and there's no cinema.
Mohd N. Families with young children Malaysia, December 23, 2014
KSL Hotel & Resort
5.3
Unpleasant, very slow lift service, overrated!
Paul H. Families with young children Singapore, December 23, 2014
Great value! Great location!

Location, price, room for big familes like mine
7
Great location. We like that we have lots to do at KSL Mall.

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Customer Reviews - KSL Hotel & Resort, Johor Bahru

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