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KSL Hotel & Resort

No.33, Jalan Seladang, Taman Abad, Johor Bahru City Center, Johor Bahru, Malaysia 80250 (Show on map)

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Area: Johor Bahru City Center Number of Rooms: 868

Recent customer reviews

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Good

7.5

based on
10814 reviews

Value for Money
7.4
Location
8.3
Staff Performance
7.3
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.6
Food/Dining
7.0
All reviews (10814)
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Poh P. Couples Singapore, October 12, 2014
Fine stay

location and space only
7.3
Stay in the studio apartment, sad to say the basin choked...
Cham L. Families with older children Singapore, October 12, 2014
Good Location

Loation , spacious & convenient
7
Satisfactory. Good Location and spacious !
Kai S. Couples Singapore, October 12, 2014
late checkin. rude staff. dirty n noisy room

room can be changed upon request. hotel is in the mall. good room service
4
We wanted a short pre honeymoon before our wedding. We decided to try ksl hotel but unfortunately we didnt enjoy or sleep well. We went to the counter to check in a total of 3attempts. But was asked to come back again in a hour each time. A female staff was very rude that day. She was chewing gum while talking to us. Took our confirmation slip and didnt return to us after she rejected us.
Bee P. Solo travelers Singapore, October 12, 2014
KSL

Accessible location
8.3
No floor mat for the room? Staff who did my check-in is friendly.
Henry O. Couples Singapore, October 12, 2014
Bad sound proofing

Location, Bed, Size of room
7
The room has poor soundproofing. Bed is comfortable. No bathtub but they supplied bath salt??
Rahmat H. Families with young children Singapore, October 12, 2014
clean and fun water park

view from high level is great. fun water park. linked to shopping mall
9.3
stay was great. room was comfy and relaxing.
Azleen A. Families with young children Malaysia, October 12, 2014
Good Location

Location, Room and Shopping Complex
7
There is No Hotel Manual-Book in the room.... ?? During check-in the reception staffs have not mentioned about the wifi policy, Dinasour waterpark, etc. They just gave the wifi password. During check-out, I have been charged for the WIFI. The bellboys are helpful.
Muhammad S. Families with young children Singapore, October 12, 2014
good location

clean, location and affordable
8.7
Great...buffet spread is good, we went on sunday morning, not much crowd.My kids love the pools.easily acess to wifi with normal connection
Ng J. Families with young children Singapore, October 12, 2014
Short getaway

Mall, Parking and staff
9
Room is spacious for 2 adult n 2 kids. Wifi could be better extended to more than 2 devices. Had food in adjoining Mall restaurants and other places. Good place to relax n enjoy, have fun downstairs and get back to hotel and rest.Staff are friendly and prompt but their uniform seem aged.
Xufeng F. Couples Singapore, October 12, 2014
The most affordable 5-star hotel in region

Good Service, Good location and Large Rooms
10
Very satisfied for the rates and hotel standard. will stay again next time in Jorhor.

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Customer Reviews - KSL Hotel & Resort, Johor Bahru

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