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KSL Hotel & Resort

No.33, Jalan Seladang, Taman Abad, Johor Bahru City Center, Johor Bahru, Malaysia 80250 (Show on map)

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Area: Johor Bahru City Center Number of Rooms: 868

Recent customer reviews

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Good

7.5

based on
10807 reviews

Value for Money
7.4
Location
8.3
Staff Performance
7.3
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.6
Food/Dining
7.0
All reviews (10807)
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Lai M. Groups Singapore, January 13, 2015
Feedback

Location. New. Value for money.
7.3
Feel very safe and comfortable . But feel sad that no phone n wifi in the apartment that as that is essential. Hope can improve on it.
Kim S. Business travelers Malaysia, January 13, 2015
Apartment without in-house phone

Location, spacious, clean
6.7
The apartments does not have any house phone in it. Hence to communicate with any hotel personnel, eg front desk, housekeeping, etc, you have to call their general line by using your own phone. Feels kinda weird. Didn't realize that the bath towels were missing until taking shower in the middle of the night. Took a while to call them and have them to bring the towels.
Kah C. Families with young children Singapore, January 13, 2015
Great Surrounding!

Secured Car park. Near shopping area. Has night market on Monday nights!
7.3
We were staying at the Service Apartment rather than the hotel, due to the need for big families to stay together. The room is huge, with 4 bed rooms. KSL has a shopping complex within it, so it makes it convenient for happy shoppers! The Service Apartment area has a separate parking area, making it feels more secured than the other parking place it has for shoppers. This is good for foreigners who drive. Overall, the stay is good, except that the common toilet in our unit is not very well designed. Very crampy entrance.
Fion C. Couples Malaysia, January 12, 2015
Big room

Convenient, comfortable
10
Kamshila M. Families with older children Malaysia, January 12, 2015
Good

Clean, friendl staffs and easy access
7.7
Good hotel. Clean, friendl staffs and easy access
David G. Solo travelers Australia, January 12, 2015
spacious room for the solo traveller

location to shopping center,friendly staff, large room
9
very comfortable stay in large room, easy access to shopping center, helpful friendly staff
Norazhar S. Families with young children Singapore, January 11, 2015
best hotel great swimming pools

hotel n swimming pools
9.7
Great
Tze K. Groups Malaysia, January 11, 2015
Value for money

Comfort. Value. Clean.
6
Overall good experience. Will be better if the staff more friendly and helpful.
Anna L. Groups Philippines, January 11, 2015
good location

location, shopping, food
10
It was fun, the hotel is convenient to everything
Hwee C. Families with young children Malaysia, January 11, 2015
Good Location & Comfortable Bed with simple design

Location, Location & Location
7.3
I felt it could do it ever much more better than now. The location is excellent however encountered some un-expected incident in this hotel. First check-in into level 32-XX and the toilet keep "flying" funny smell despite we flush the water many times. We asked for changing room as it looks like the water drain got stuck in somewhere therefore we have no way to stop the funny smell flow into the air. Changed to the second apartment which is just right beside the first apartment. Looks fine and no smell therefore we was happily agreed to switch. However when come to our baby shower time, realised the water not hot at all despite we turn on the button and tried to heat more than 30 minutes. Rushing for my daughter birthday party, called several times to feedback out concern. Waited nearly 20 minutes only 1 technician come out however he cant do anything and told us this issue happen since long time ago. We urge to fix during our outing time but when we back, looks like nothing is happening. Kindly of sick to deal with this issue again and again.

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Customer Reviews - KSL Hotel & Resort, Johor Bahru

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