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Recent customer comments

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Very good



based on 16075 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.9
  • Location 8.3
  • Room Comfort/Standard 7.6
  • Service 7.3
  • Value for Money 7.3
  • Food/Dining 6.9

6.8 Jing C.
Singapore
June 28, 2016
Excellent location everything we need except.. a hair dryer.
We stayed at the 2 bedroom apartment with private pool. We were impressed with the pool, it turned out bigger than we expected! On the day of our check out, we asked how much it would cost for half day extension. We were told 70RM. We decided if we needed to extend we will come back and do so. Later on, when we wanted to extend, they told us no, it's 350RM. We're like, no way we will pay that amount. Subsequently, we said fine, since you informed us of the wrong amount, we need some time to pack and check out. So they said OK. While packing, we got phone call from reception asking what time we were checking out and that we would be charged if we didnt check out soon. I mentioned that front desk staff gave us wrong information and now we were in the midst of checking out. In short, communication at front desk wasn't accurate. Also, the apartment had everything we didn't need, and lack of one single thing we needed - a hair dryer! An apartment with swimming pool means you would have people washing hair and will need a hair dryer handy. There was none. Also note that the apartment has no phone linked to the reception, you have to call a Malaysia number to reach the desk or physically go down to the reception counter. Good luck to those who don't have auto roaming. We enjoyed our stay, but there is definitely room for improvement

8.4 paul C.
Singapore
June 28, 2016
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8.4 Li Y.
Singapore
June 28, 2016
Convenient
This sums up KSL

7.6 Jonathan W.
Singapore
June 28, 2016
Go on Monday
Great location. near to shops and food Monday night has a night market just outside the hotel. Good food and good experience

10 Goh C.
Singapore
June 28, 2016
Convenient & clean rooms!
Location is very important for me. Just beside KSL shopping centre, easy access to eatery and shopping!! Rooms are clean and spacious too.

7.6 Chiew T.
Singapore
June 28, 2016
Good location
good location.

9.6 Leow C.
Singapore
June 28, 2016
great stay with good food
keep it up KSL

6 Pang L.
Malaysia
June 28, 2016
Clean and location
Clean and location

6.4 Pang L.
Malaysia
June 28, 2016
Clean and location
Clean and location

6 Dony D.
Indonesia
June 27, 2016
Good location
Near shopping center nd good location