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Excellent 8.6
Based on 119 reviews

Recent customer comments

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Excellent



based on 119 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 9.3
  • Location 9.1
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.2
  • Food/Dining 8.3

Weide H.
Singapore
June 01, 2014
Wonderful stay on a beautiful island
Excellent service, Clean Rooms, Beautiful Beaches
Splendid

Po L.
Singapore
May 13, 2014
A beautiful Beach resort that is clean and tidy
1. Clean 2. Stingray show 3. Cruise
Overall not too bad

NGAI W.
Hong Kong
April 25, 2014
disappointed
quiet environment, nice sunset view
It's our second time to Maldives. We are disappointed. We chose Full Board, but not All-Inclusive. The buffet meals are boring with limited variety. As mentioned by other travelers, it's disgusting to see flies flying over the food. Except for the breakfast, during which juices are served, you have to pay for the drinks in lunch and dinner. It's their good trick to let you go for the All-Inclusive package. We went to the Thai restaurant once. We arrived at 7:30pm and didn't have a reservation. The waiter told us to come back at 8:30pm. I noticed half of the tables were empty and asked if we could sit in one of those. We were refused. We then asked if they can provide us with two chairs while waiting for our table. We were again refused. The room is alright. The toilet is semi-open, which we don't like. Free wifi in the room. The signal is weak and I can't access my email. If you need to check emails, better bring your smartphone/laptop to the main reception. Nonetheless, the sunset view is nice.

Vivek S.
India
April 06, 2014
Great For honeymooners
location was the best, value for money, rooms were awesome.
Overall a great experience would def recommend to all.

ALi W.
Pakistan
December 26, 2013
Excellent resort and great value for money
Check in - check out; attentive staff; excellent activities
Stay at Kuramathi was very good and relaxing. I would like to point out two things which need improvement: The buffets in the full board left a lot to be desired both quality, quantity and variety wise. The Wifi access speed wise was fine, but it was extremely cumbersome to log in every time with a username and password. If the connection wasnt used for 15 mins (i guess), it would be logged out.

BETTY K.
Singapore
December 23, 2013
Great place to relax
Big room, good food and nice beaches
The room was nice and big. Worthwhile to take the full board as there are many restaurants that you can choose to eat. Took Seaplane to resort and return via speedboat - cheaper that way. Resort is big enough for visitors to trek around and explore the whole island. There is also shuttle bus to bring visitors around the island and to restaurants for meals. Would be better if rooms were cheaper.

Siu P.
Hong Kong
December 19, 2013
Overall Good
The beach and environment is really nice. The food in restaurants are nice. The room is clean and spacious.
Overall, it was good. But i have to say that the reception staffs are slow and they are not attentive to tourist request with passion. They are slow and react with a very slow but no soul look.

Lai C.
Hong Kong
December 02, 2013
amazing view and enviroment
water villa with amazing view, relaxing atmoshpere
My room got poor flushing system , but maintenance team do response quickly. The food is just OK, but not tasty. Seaplane have an hour of delay, no announcement or information of delay provided. We can only wait for it. Overall is a great experience.

Yip Y.
Hong Kong
November 25, 2013
5-star environment but disappointing services
Great house reef, nice environment, helpful local staff
- Overall nice environment and reef. This is the only reason people should come. - Most of the local staff are helpful, but their good work is just ruined by some arrogant senior staff at reception. - We arrived early in the morning, and no welcome drink is served. According to the staff there, it is because we arrived so early. While there are plenty of staff walking around. - On departure, we were told to arrive at the lobby at like 3 pm. However, the flight was delayed. We understood that this is not the fault of the hotel, but they did a poor work on comforting the customers. - Firstly, they did not update us what happened. We did not know why we were kept waiting until some other customers go check that out. - Secondly, they kinda had the estimated flight time, but did not tell the customers so everyone could not go somewhere else while waiting. - Thirdly, everyone was thristy and they did not even provide some water. - Finally, after an hour waiting, they distributed a complementary drink coupon according to their own code. On the coupon it was said that both alcholic and non-alcholic drink will be served. However, the bar people just not willing to provide any alcholic drinks. When asked, they said they were processing but obviously no one's working. - Then the connection ferry came, and the reception staff told people to leave, despite most of them had just started with the drinks. Everyone was forced to leave thirsty. - When we complained about the arragement, the staff said that since it was free, we should not complain when finally we could not have any drinks. - So this is all about poor expectation management. If we were constantly updated about the status, we would be happy even though we could just get some water. They were not considerate about what the customers feel at all. - This incidence was just the worst experience i have ever had and I therefore will not recommend this hotel, unless you don't have any expection on servic

Yuen S.
China
November 21, 2013
Fantastic Place
Amtosphere, hygiene and location
The check in time shd be 2pm but we arrd at 9am, they still arranged us to a garden villa to hv a short rest. until check in time, its so considerate. As a full board resort, its so detailed-mind as they provide different cuisine every nite and the tastes are always good! I did join an one hour snorkkeling course and my coach, Mr Najih. Hes so professional and patient. Overall the hotel is very good but the its a must to take seaplane to connect between airport & resort whichs a bit expensive, US600 for 2 ppl. Anyway.. i shd rate it as a 5-star resort rather than 4-star one!