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Recent customer comments

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Excellent



based on 494 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 6.5
  • Location 9.0
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 8.5
  • Food/Dining 6.9

Mohd M.
Malaysia
June 02, 2016
Strategic Location
The hotel looks exactly like how it is shown in the pictures above. Strategic location and closed to Kuta Beach, Water Boom and Hard Rock Cafe.

Lee L.
Malaysia
May 26, 2016
Great location
Located at jln pantai kuta ..very strategic . Surrounded by shops , restaurants and massage . just a few mins walk to Made Warung . good local food . Got a free upgrade . Room is huge . but toiletries like toothbrush and shower cap not available . The shower is in a bathtub . Not suitable for elderly because the bathtub is guite high .

Yayu H.
Singapore
May 17, 2016
Room is clean! Bathtub is big not whole floor flooding after bath.
Hotel in good location. Room "Love me longtime" is clean! Bathtub is big BUT whole floor flooding after bath. Towel is so old and colour so brown. They changed a better and newer towel only after request! Found cockroach in the room too!!! Very limited choice on breakfast. Only three sets of breakfast to choose and is the SAME MENU everyday!!!

peter R.
Australia
May 02, 2016
Almost very good but.....
Hotel is very clean and very quiet and well located . Staff are very obliging and friendly A few issues though Agoda advertises King beds in the deluxe rooms -- they are queen and I am very tall They were OK with us moving to a twin which was fine however the air con in that room didn't work that well The door key cards didn't work in both rooms and had to be continually reset There were no tea or coffee facilities or electric kettle -- they had to be requested No sample toiletries and no tissues available in the bathroom Breakfast was average and repetitive The price was good although they do have the word luxurious in their title so if they want to be regarded as luxurious they need to get those little things right If they did ,I would return

anthony F.
United Kingdom
May 02, 2016
Great hotel nice location and good staff
Go

sangho I.
South Korea
April 25, 2016
Good to stay
Good location, comfortable bed, friendly staffs and good meals! Overall more than just good.

Claire D.
New Zealand
April 10, 2016
Convenient location
I only stayed at Kuta Angel Hotel for 1 night as I needed to get to the airport the following morning. I enjoyed the short stay, it was located close to the beach, shops, and restaurants. I loved the exterior design and the rooms were comfortable and clean. I was happy to sit out by the street front with a cocktail and watch the world go by...

Siti Z.
Singapore
April 03, 2016
Excellent stay
Kuta Angel's location was central to main attractions like Kuta Beach & Waterbom Bali, which was superb. The service was great & staffs were all very friendly & helpful.

Soo T.
Singapore
March 31, 2016
Location location location
Fantastic location for me. Within 10-15min stroll to most place in kuta. Not too close to the bars or clubs to offer some peace from the buzz of kuta. Near enough to food marts, clubs and the beach in my opinion. Had a huge room all to myself. Security guard recognise the patrons so it's a plus for me. Staffs R majority friendly n proficient enough in English. Breakfast is vouchers per pax per day. Order from fixed list in a separate menu. Only one drink for each set. Starts at 7am; packed breakfast is available of you arranged. Only few cons that might affect some. 1. Bathroom can get wet as no shower curtains 2. Poor reading light in room, beside bed there is no reading light. I couldn't read in bed. FYI I hav perfect eyesight. 3. They use names for rooms so when you need to arrange for pickups.. Might be a small issue with communication if other party is poor English user.

CHLOE T.
Malaysia
March 28, 2016
in heart of kuta, convinient!
hotel design is nice, bed and pillow are so comfortable...