Back to hotel info

Verified traveler reviews

Filter by traveler type
Very good

based on 2238 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.5
  • Location 7.1
  • Room Comfort/Standard 7.6
  • Service 7.8
  • Value for Money 7.9
  • Food/Dining 7.2
Sort by

United Kingdom
March 27, 2016
Never again
quick check in
We arrived and were checked straight in. We had to walked into our room and immediately found 5 cockroaches running to hide from us i went down to reception and ask if they had any spray that i could use as we were scared to go into the room, luckily they sent staff up to spray the room for us. we arrived very late at night and were all ready to get into bed when i pull back the sheets on my bed they were heavily stained i rang reception to be told someone would come and change them 30 minutes later i called again to ask if anyone was coming. I called 3 times in the end and someone did come up to the room and he was a nice young man who changed the bed but he noticed the new sheets were also stained in total the man changed the sheets 6 times as all the sheets were very stained. I did not sleep all night the hotel was very old and tired and the corridors where needing lots of repairs. In the morning my daughter show me the towels in the bathroom they had brown stains on them. We went down to breakfast in the morning after looking at the food that was on offer we decided to check out. I would never put my family in this hotel again.

Ana A.
March 27, 2016
Close to shops, friendly staff and great value
Was very happy with the service all staff were friendly and welcoming. Rooms were clean and beds were very comfortable. Kids enjoyed the pool.

Shashikant K.
March 27, 2016
Good stay at hotel
This hotel is value for money.. Lots of amenities.. Yet resonable You need to compromise for no window rooms.. But anyways you are outside the rooms whole day .. So does not matter... We liked hotel

Adam G.
March 25, 2016
Safe, family friendly
Fantastic value for money. My kids and I felt well looked after

Manojit D.
March 24, 2016
Excellent Stay
Excellent Location,Service & Cleanliness

Manojit D.
March 24, 2016
Excellent Stay
Service Location Cleanliness
Excellent Stay

wira Y.
March 23, 2016
Comfort hotel
Comfort cheap strategic
far from Kuta Beach but overall make my travelling feel so good

Nurul Z.
March 21, 2016
Comfy and affordable
Various food (breakfast), comfortable room as seen on web, nice staff
My very first time to book hotel via agoda. Smooth. When i arrived, i just give my booking number and settle. Staff there do their work properly. The room was good, just the airconditioner not working well. I mean slow. But still cool after we wait for a time. Toilet is okay. They keep the room clean once we leave to take a tour. Not far from city. The breakfast is okay. Variety each day. Satisfied with the price as much as i stay there. Recommended..

Tay L.
March 21, 2016
Not bad.
Only toilet flood.....

Johan N.
March 18, 2016
Great stay.
We had a really nice stay. Gym is small, but ok if you just want to run, not lift weights. Kids room is super basic. Pool is nice, and rooms clean. Very good value for money all in all.