arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good



based on 2168 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.3
  • Location 7.0
  • Room Comfort/Standard 7.6
  • Staff Performance 7.8
  • Value for Money 7.9
  • Food/Dining 7.2

6.3 Jeremy C.
Australia
January 29, 2016
-
-
-

9 Shahnur S.
Malaysia
January 29, 2016
Perfect Vacation
Environment, the people & the facilities.
It was amazing & the people in it that made my stay such an unforgettable memory.

10 Caecilia L.
Indonesia
January 22, 2016
The room is really cool! I love the suite room!
The bedroom, bathroom, and the breakfast
Its really cozy and comfortable. I really satisfied with the service from the staff too :) i think the suite room is the best ! Because it has a door directly to the pool.. Love this hotel!

7 Olivia L.
Indonesia
January 19, 2016
Not the best Agoda Secret Deal
Convenience

4.3 Deny W.
Indonesia
January 19, 2016
cheap, but so is the quality
The staff were very noisy, especially in the evening at the time rest is paramount. Breakfast is so unorganised, and poor selection. Location is poor, there is nothing around. But, it is cheap when I got the deal. If I had to pay the full price, perhaps not. Oh, the staff were joking about something sensitive over the telephone when I was actually standing there, checking in. To me, this is unacceptable.

6 Eng T.
Malaysia
January 15, 2016
Very average hotel
Staff etiquette, bed comfort
Stay was very average. Staff were very friendly. Improvements can be made in: Room there are no windows in the family room. This may be a safety issue, and it makes the room feel very dull and dark. There are also not enough lights in the room Gym one treadmill was not working, as well as there are no mirrors at all in the gym. for the size of the hotel, the gym is quite small Breakfast very limited choices, not much meat. the only non-processed meat available were the eggs Shower in room toilet Water pressure is not high enough. Shower head sprays water everywhere, so the water flow is not focused. There was a weird smell coming from the provided body shampoo as well Room allocation I booked 2 family rooms about a month+ in advanced. I was surprised that my rooms were not booked to be side-by-side with each other. As it is a family room, I asked for more access cards to the rooms, but this was not possible when I asked the reception. Typically I am able to get 2 cards even in a 2-bedded room, why can't i get more than 1 card for a 5-pax room?

6 Wai L.
Hong Kong
January 14, 2016
Good price but basic room
Affordable, good shuttle service
Room was bit basic but got the room at very good price so can't complain. Not much shops or restaurant nearby and bit far from Jr Legian and the beach. Remember to take the free shuttle bus service to town!

4 Susi M.
Indonesia
January 14, 2016
Far from kuta beach
Cheap
I don't enjoy much, because my room was small and without window. The ac sometimes didnot work. And the lamp outside my room was broken, it was dark everytime I pass my front door

8 IIN Y.
Indonesia
January 12, 2016
My kids love this hotel
Clean, affordable, friendly staff
It was excellent

4.7 Marzuke M.
Brunei Darussalam
January 11, 2016
Disappointing hotel
The images from the website were deceptive of actual conditions