arrow-up-icon Get points on your miles program!
Back to hotel info

Agoda Verified Reviews

Filter by traveler type
Very good



based on 2164 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.3
  • Location 7.0
  • Room Comfort/Standard 7.6
  • Staff Performance 7.8
  • Value for Money 7.9
  • Food/Dining 7.2

7.7 Yustitie S.
Indonesia
January 22, 2015
Easy to catch
Near from central, nice crews, and clean
I like it and i will think to stay there again when i am in bali

8.7 Mohd R.
Malaysia
January 22, 2015
Comfort and Value For Money
Staff, Food & Pool
Very nice hotel, good breakfast, nice rooms and staff are friendly and helpful. All staff are friendly and hospitality mind. The room is quite big and clean. Enjoyable stay.

6.3 Thresya F.
Indonesia
January 21, 2015
Not what you expect
Rooms are big, breakfast is good.
If your expecting 4 star service this is not the hotel for you. The wifi only works in some rooms so if your in a room too far from the router forget it. The water was dirty and when asked to be changed it was a big dramatic 3 hr ordeal. They finally upgraded me but the staff weren't friendly about it and seemed to blame me. The pictures are all photo shopped. The hotel is pretty run down from the outside and the pool pictures look nothing like how it really is. Nevertheless it's still a nice hotel but I wouldn't stay there again considering there are so many other choices

9.3 natalie W.
United Kingdom
January 20, 2015
Lovely place friendly staff
The staff the food and the pool
We really enjoyed our stay here only downside was it wasn't near the beach but was nice to have a few days away from crazy kuta the food in the restraunt was beautiful or if u fancy a change there's plenty of places to eat nearby tht suit any budget well recommended

7.3 Donny J.
Indonesia
January 20, 2015
Nice hospitality and comfort
Hospitality, comfort and clean

7 les B.
Australia
January 20, 2015
poor reception staff
cleanliness comfort room size
we found the rooms to be excellent the general staff nice and polite but the reception staff where of a very poor standard they failed to inform us when and where breakfast was we arrived early and where informed we had to wait for check in which is fair enough when check in time arrived we where sitting waiting even though the staff knew we where there no came and told us the room was ready and it wasn't until I saw others checking and I approached them that something happened when checking out the staff hassled us and rang three times in 30 minutes well before check out time which we where informed of by the breakfast staff we both heard numerous people complain about the reception staff and there attempts to rectify there mistakes was nothing short of rude

8 Stuart B.
Australia
January 20, 2015
Hello Bali
location, breakfast, room
Nice

8 Jacob M.
Australia
January 18, 2015
Great value for money
Pool

9.3 Muhamad R.
Malaysia
January 18, 2015
very helpful hotel
staff attitudes, cleanness, swimming pool
Awesomea and relaxing plus cheap

5 Margaret S.
Australia
January 17, 2015
Darwin family
Pool, pool, pool
The breakfast was rubbish. Cheap and not tasty. The manager at front office knew I made a mistake with booking dates and at 3am in the morning, even tho he had a free room for us 4 of us, would not bring booking forward by a few hours so let us go and walk everywhere to find another hotel. He was trying to charge us double price for remaining hours. He also was aware that most hotels like the one they sent us to, only have security staff, not chech in staff, so the standard answer that time would be "we are full". I just think he was playing us and that we would go back and pay street price which double that on Agoda price. I thought this was not good public relations and sneaky. This hotel need work on customer relations.