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Agoda Verified Reviews

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Very good



based on 2164 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.3
  • Location 7.0
  • Room Comfort/Standard 7.6
  • Service 7.8
  • Value for Money 7.9
  • Food/Dining 7.2

7.7 Joseph L.
Malaysia
January 16, 2015
Hotel is comfort , satisfy with it .
Studio room , pool and bar
Enjoy the trip , clean and tide

6 Ann H.
Australia
January 15, 2015
Pleasant hotel
Bed comfortable, hot shower food ok
We got what we paid for

7.7 Katie H.
United Kingdom
January 15, 2015
Good hotel
Breakfast. Room. Staff.
Very nice hotel, good breakfast, nice rooms and staff are friendly and helpful. A little away from kuta centre but free shuttle bus into town and taxis are very cheap.

4.3 tracy R.
Australia
January 14, 2015
Room was smelly, beds old and uncomfortable,
Not very good at all, loud music from the pool area from 0700 to 2200 even though pool hours were clearly marked as 0700 to 1900. Room was basic, towels and sheets grey, beds and pillows old and uncomfortable. Housekeeping did not clean room very well. There was a squashed bug on our shower the whole stay. room very noisy furniture being dragged etc I considered the pool area dangerous, lounges very close to pool edge and pavers uneven and there were some holes. Not enough pool beds for guests and very very low to ground making it hard to get down for me. There were no cushions on the lounges. The pool was cold most of the time as it was in the shade most of the day. Pool was closed for a full day for treatment during my stay. The air conditioning unit for upstairs leaked just outside my door so I could not sit outside on the provided seating. breakfast was cold with exception of egg station and the juice which should of been cold. Hotel not central at all $3 to $4 taxis into kuta. I went for a relaxing time to recover from major surgery and this was NOT the place. To say that I was disappointed with this hotel would be an understatement. Would not recommend for families, older couples, younger couples, well anyone really.

7.3 george B.
United Kingdom
January 14, 2015
A half way home on the way back
luxury rooms, friendly staff, always happy to help
great way to recover after island hopping for a few weeks.

9 song H.
Australia
January 12, 2015
great value hotel for money paid
location. good breakfast. not expensive
Location great. Nice breakfast. Good value for money

4 Alice Y.
Indonesia
January 12, 2015
what we see is different from what we had
near ayam betutu gilimanuk and giant supermarket
We dont feel comfortable staying there as room and service is far away from our expectation. The room is not clean and the location is far from the city center. No entertainment near there and what we found is only parking area and closed shops.

6.7 Ramesh S.
Malaysia
January 11, 2015
Nice Hotel but Location Not Convenient
Staff, Food, Environment
The biggest issue was the air condition. It was faulty and leaking in our first room. However, the second room was the same too. Their air condition position is all wrong - too far from bed / above entrance door. Was very very warm. Then location is far from beach, shopping and other interesting places. It is NOT in main Kuta area.

8 David M.
United Kingdom
January 11, 2015
Excellent!
Swim up bar, staff and food
Staff were very friendly and the food was great. Morning breakfast was a highlight. The pool area was awesome with a swim up bar. Another highlight was the massage rooms.

7.7 Fong C.
Hong Kong
January 11, 2015
Quite nice
Cleanliness, big room, reasonable price
Delayed check in time