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Recent customer comments

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Very good



based on 2170 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.3
  • Location 7.0
  • Room Comfort/Standard 7.6
  • Staff Performance 7.8
  • Value for Money 7.9
  • Food/Dining 7.2

8.4 brendon C.
Australia
May 01, 2016
always good
have stayed here a few times before, never had a problem. a little bit of a walk to legian rd. but only a couple of dollars in a taxi. rooms are big and clean, staff always good. pool bar and they make a decent cocktail.

8.8 Khang L.
Malaysia
April 27, 2016
room
Towel need to be replace new one.. room air cond need to be check often... most leaking or not cold during check in... after need the technician to check it again either have to move or change room...

10 Sebastian F.
Sri Lanka
April 26, 2016
Excellent hospitality
Superb staff

9.2 Kim L.
Malaysia
April 25, 2016
Superb hotel
The staff was friendly and helpful. English works really fine here, no communication issues. One thing would be the air conditioner may require services and the internet may be a bit slow. But other than that, it's totally worth it.

9.6 Karren R.
Australia
April 23, 2016
Always come back
This is our 4th stay at the Hotel. Central location and facilities meet our needs. We did ask for a room swap this time as we were on the first level near the pool and it was too noisy for our liking. Will continue to come back.

6.4 Kraven N.
Singapore
April 22, 2016
Paper thin walls
The walls are so thin, you here it when someone is walking pass your room. Very irritating. All else is ok

8 LEW Y.
Malaysia
April 18, 2016
air-con underpower
the aircon is under power in the room, took a long time to make the room cool.

7.6 Craig I.
Australia
April 18, 2016
Thought it was closer to kuta.
It was very noisy as there wer a lot of uni students staying and they wer runining around the hotel untill 2pm

6.4 Anthony S.
Australia
April 16, 2016
Aircon poor
We had two different rooms and both had poor quality air conditioning too small for the room size

8.4 Ho S.
Malaysia
April 15, 2016
Air conditioner
the air conditioner is hot, the reception refused to change room and sent technician twice. but it was still hot. finally they willing to change room on the next day.