arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good



based on 2164 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.3
  • Location 7.0
  • Room Comfort/Standard 7.6
  • Service 7.8
  • Value for Money 7.9
  • Food/Dining 7.2

4 Rizaldy A.
Indonesia
June 08, 2016
Very dissappointed with the service
I booked 3 rooms in this hotel but the service really poor. First of all i mentioned to come early, but hotel just can give me room after 3 PM. Second thing, next day I request to get later check out, but hotel said that I should check out exactly on 12 PM. I will not recommend this hotel for poor service. Normally, we should get exact 24 hours stay in hotel not less than that. Very very dissappointed !!!!

9.2 Manasi M.
India
June 06, 2016
Nice time in the hotel
Beautiful place and great accommodation diring the hotel stay

4.8 KHIEW J.
Malaysia
June 03, 2016
noisy,dirty surrounding.
is an open commercial building area.no gate. stranger can go in and out everywhere.served salty food. not proper placing the shower till the bathroom flooded.the housekeeping group didn't do good job.

8.8 Mujibullah H.
Singapore
June 02, 2016
Worthwhile
Staff were very kind and helpful. Hotel room was spacious and clean. Kids really enjoyed the stay

7.2 Kathleen L.
Malaysia
June 01, 2016
Overall satisfied!!
This is our first trip to Bali-Denpasar. We booked superior room through agoda. When we arrive the hotel, our room have been upgraded to a studio room due to room fully book. This was awesome. Room was big, clean. But one thing wasn't satisfied was first aircond was leaking, we called up maintenance, the first maintenance guy did it... but after he left, there was still leaking, we called up again and the 2nd maintenance guy came and he was awesome, no more leaking after that. On the second night, water drainage wasn't good, after shower, our toilet was flooding. Breakfast was ok. Environment not bad.

8 Manasi M.
India
May 29, 2016
Good
in bali better to have multiple hotels with a good sea view

4.8 ravindra S.
Singapore
May 28, 2016
Zz
Zzz

7.6 Ananda F.
Indonesia
May 27, 2016
Transit Hotel
It is close to shops and its centralize to other places to go in Kuta, Bali. The airport transfer way too expensive but it is nice to have a night or two for transit.

10 hudiaratama H.
Indonesia
May 27, 2016
thanks thanks thanks thanks
thanks thanks thanks thanks

10 hudiaratama H.
Indonesia
May 27, 2016
thanks thanks thanks thanks
thanks thanks thanks thanks