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Kuva Chateau Hotel

No. 398, Minchuan Road, Zhongli District, Taoyuan, Taiwan 32055

Recent customer reviews

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Excellent

8.2

based on
1827 reviews

692 reviews in English

Value for Money
8.4
Location
8.0
Staff Performance
8.5
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.5
Food/Dining
7.1
All reviews (1827)
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Ritchie L. Families with young children Singapore, December 24, 2015
Luxurious stay

Location , room comfort and good customer service
9.7
Enjoyed the stay with great hospitality. Near night market and other shopping district Good response from the hotel staff which made the stay very pleasant and good.
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Clare P. Families with older children Singapore, December 21, 2015
Overrated

Walking distance to night market
5.3
Hotel is very old and furnishing lacks maintenance. Room carpet looks dirty and badly lit. Not impressed and will not return next time.
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Anthony H. Business travelers Ireland, December 16, 2015
Pretty old, but not too bad rooms

Price, location
6.3
When ordering a taxi to the hotel, make sure to tell the staff at the desk that you want a meter taxi. They have an ongoing scam where they will try to charge you 600NT off-meter, while when using a meter taxi the real cost should be between 200-300 depending on the traffic and the route the driver takes.
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Ng C. Families with young children Singapore, December 14, 2015
Spacious and clean. Value for money.

Big
9
Great
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Yan K. Families with older children Malaysia, December 12, 2015
Value the money, the staff is polite and nice

Service, room cleanliness, value for money
9
It was a pleasant stay in Kuva Chateau hotel. it was really spacious and the toilet is very big too. There is bathtub in the bathroom but we do not have time to enjoy it. Highly recommended! I will go back to stay again if have promotion.
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Raymond K. Families with young children Singapore, December 12, 2015
transit hotel

Reasonable staff service. Located 5min from local night market. Good size room for family of four.
7.3
Transit stay deal to late arrival at Taoyuan airport after 8pm. 30 min from airport.Manage to sneak out for night market shopping on the first night. Room is good size for family of four. But for five star hotel no basic amenities like mineral water and complimentary coffee is accorded.
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Long S. Families with young children Singapore, December 11, 2015
Kuva Chateau Hotel

Comfort, nice and friendly
7.3
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Joe T. Families with young children Singapore, December 10, 2015
Overrated hotel with poor customer service

Location, cleanliness & decorations
7.7
Overall, was happy and satisfying of the hotel in terms of the experience except the poor quality of the customer service. The receptionists are not trained to provide customer service and poor attitude which tarnished the reputation of this 5-star hotel. Will not stay in this hotel till they improve of the worst.
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Chun W. Business travelers Hong Kong, December 10, 2015
Large room, ok so far

Very large room. Low price.
6.7
No room service. Restaurant in hotel and around the area close around 10pm.
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Hsu C. Business travelers Taiwan, December 8, 2015
good place , friendly staff

good place , friendly staff
6
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