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Kyoto Brighton Hotel

Nakadachiuri,Shinmachi-dori,Kamigyo-Ku, Central Kyoto, Kyoto, Japan 602-9071 (Show on map)

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Area: Central Kyoto Number of Rooms: 182

Recent customer reviews

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Excellent

8.6

based on
213 reviews

126 reviews in English

Value for Money
8.5
Location
7.5
Staff Performance
9.2
Hotel Condition/Cleanliness
9.4
Room Comfort/Standard
9.3
Food/Dining
7.9
All reviews (213)
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Chungil K. Families with young children South Korea, February 3, 2016
good

good
8.3
Agoda
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Roy O. Families with young children Indonesia, January 20, 2016
comfy, cozy and very nice

design space, breakfast, customer service
10
stayed 2 nights there and very happy with everything provided. nice space and design, cozy, great in room facilities.very recommended hotel to stay in Kyoto!
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Lio W. Couples China, January 9, 2016
Nice hotel, just not so convenience.

Front desk reception, size of room and clean,
8.7
It was a good stay at Kyoto Brighton. The room size is bigger than my expectation. It was really clean. Bathroom is equipped with good brand amenities. Front desk reception can communicate with fluent English, which help us a lot. Just a minor point that is the location of the hotel is not near the city center or subway station, take us 10 mins walk from the nearest station. And their shuttle bus terminates at 2200, so for those people who like late activities, need to back hotel by walking through narrow and dark street. Noted that there isn't any convenience store nearby. A good hotel, would like to come back next time when I visit Kyoto.
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Hon M. Families with older children Malaysia, December 19, 2015
Pleasant stay

Staff was very helpful
6.3
Rooms were comfortable, Staff were friendly and helpful
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Jidapa S. Couples Thailand, December 14, 2015
Excellent

Room condition,service staff,Easy to find something eat in hoteliers
8
Very good !! Staff upgrade my room to upper size free :)
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Celine O. Solo travelers Singapore, November 13, 2015
Kyoto Brighton Hotel

Cleanliness, availability of shuttle bus and English speaking concierge
6.7
Comfortable stay
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Cristian B. Families with young children United States of America, November 11, 2015
Great hotel in Kyoto

Staff, cleanliness, comfort
8.7
A little out of the way for the main attractions, but with the free shuttle to the metro it is not such a problem. Quiet area, very clean and modern, extremely helpful staff.Breakfast very good but on the pricey side. No regrets choosing it, would recommend
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Eric P. Couples Hong Kong, November 9, 2015
Extremely disappointed as the reception is rude
4.3
Very disappointed as we particular chose the hotel for a special occasion but when we checked in the lady at the reception is extremely rude and not helpful! We have tried to get help from getting some information ard and she simply just replied "talk to the concierge and the counter will close at 7pm". We really want to speak with the duty manager at the moment but we just not to bother as wasting our valuable time. The hotel basically not an ideal for travellers of you do not have a car and really not worthy to rated for 5 star and even their service is worse than a 4 star hotel! Extremely poor management in staff training for a 5 star hotel! One word "disappointed"
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Chaocho Y. Groups Taiwan, October 29, 2015
Very comfortable room

Convenient location, free shuttle service to and from subway station, friendly staffs
9.7
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Chaocho Y. Groups Taiwan, October 26, 2015
Very good 5 star hotel

Free shuttle service to subway station, very comfortable rooms, good customer service
9.7
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