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Kyoto Royal Hotel & Spa

Sanjo-Agaru, Kawaramachi, Nakagyo-ku, Central Kyoto, Kyoto, Japan (Show on map)

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Area: Central Kyoto Number of Rooms: 443
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
1862 reviews

Value for Money
8.2
Location
9.1
Staff Performance
8.3
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.4
Food/Dining
7.2
All reviews (1862)
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Grace L. Couples China, March 4, 2013
Excellent place to stay at a moderate price

Staff very pleasant, both room and washroom is huge. Very convenient for shopping
9.7
The hotel has upgraded my room to premium suite. The huge bathroom help me to relax after all the shopping and intensive site seeing.
John S. Solo travelers United States of America, March 4, 2013
Convenient

convenience, comfortable beds, cleanliness
8
Phillip M. Couples Australia, February 24, 2013
Great location

Location, Staff, Good price
5.7
Shih J. Groups Malaysia, February 23, 2013
Good location

Location, value
8.3
Location was very good, excellent Japanese service (as usual), rooms were reasonably sized and overall very comfortable. My only complain is the sporadic wifi connection in the lobby and the lack of wifi in the room - that was quite inconvenient.
Restaurant Tip: Plenty of great and cheap food all around the hotel.
Chiiwen W. Couples February 20, 2013
Service with a smile

Near to Sanjo shopping street
7
This hotel have a good location, near to Sanjo shopping street, lot's of restaurant around the hotel area. We can also easily access to other place by taxi, MRT or even bus. There is taxi service outside the lobby area. Hotel also provide free wifi and pc for internet service at lobby. The hotel even borrow umbrella for us due to raining and without record anything.
Cheong K. Families with young children Malaysia, February 20, 2013
Great location, nice hotel

Walking distance to major shopping area
8.7
Overall satisfying hotel. A stone throw away of shopping area, restaurant, convenient shop, pubs and club. There is always taxi waiting at the lobby, easy to get on to sight seeing spot. Room are a little bit small but not tight, everything is provided and it's cozy. Staff are friendly. But they only provide wifi at the public area.
Kwan T. Couples United States of America, February 20, 2013
centrally located, friendly staff

centrally located, comfortable room, easy access to public transportation
8
Low M. Families with young children Malaysia, February 19, 2013
Cheap and comfortable room

clean and big room, friendly staff
9
Emil M. Families with young children Croatia, February 19, 2013
Enjoyable stay

Location, cleanliness, professional staff
10
We arrived to Kyoto with train from Tokyo and took a taxi from train station to the hotel. First day we asked to get twin bed and got free upgrade to family room with two bedrooms. Hotel is located on main shopping street also close to many restaurants and metro and bus station. Staff was always making effort to help. The whole family enjoyed the stay. Unfortunately, the Spa was not available due to renovation, but that was not an issue for us.
Chiiwen W. Couples February 19, 2013
Nice hotel

Thumb up service
7.3
The hotel was a bit old, but maintain in good condition. The location is good, just near Sanjo shopping street. There is a lot of restaurant near the hotel area which you can easily find your food. The best thing of this hotel was the hotel staff, thumb up for them. The front desk really helpful, I ask the reception staff to help me make a reservation of a restaurant, she was really willing to help and with full patient, and even we ask for direction, they will guide us with full of patient. The bell boy also very helpful.

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Customer Reviews - Kyoto Royal Hotel & Spa, Kyoto

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