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Kyoto Royal Hotel & Spa

Sanjo-Agaru, Kawaramachi, Nakagyo-ku, Central Kyoto, Kyoto, Japan (Show on map)

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Area: Central Kyoto Number of Rooms: 443
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
1885 reviews

Value for Money
8.2
Location
9.1
Staff Performance
8.3
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.4
Food/Dining
7.2
All reviews (1885)
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Douglas R. Solo travelers Australia, April 12, 2012
Great location with helpful staff

Location and service are its selling points
9
my first visit to this hotel was thirteen years ago and this stay was on par with my first. there are english speaking staff at reception. its easy access to gion, the subway system and buses is what i like. for japan, the rooms are large and there is bbc news available. the hotel is now very popular with local and foreign travel groups which can result in a crowded foyer or breakfast room. in the foyer are two computers to use with free internet access.
Hotel Feature Tip: Ask the concierge for maps of the local area and for advice about using local transport or making a booking for shows.
Urs Z. Couples Switzerland, April 11, 2012
A 3-star Hotel priced like a 5-star

Good location
5.3
good location as a base in kyoto. the kawaramachi sanjo bus stop just outside the hotel makes it very convenient to travel around. many shops and restaurants within walking distance. great street life in the evening. good front desk with helpful staff (although they put us in the wrong direction the first day). good breakfast selection (although same every day). rooms very small, especially the bathroom. pillows are actually gravel bags. not comfortable at all and no space to put our things. no cabinets. nothing in the minibar, not even water. wi-fi only at the lobby, crowded with group tours yelling into their iphones. thanks to my apple airport express connected to lan i was nevertheless able to create my own hot spot in the room. the biggest disappointment was the value for money. at usd per night for a double room we were definitely over charged, even considering that it was sakura season. it's a 3-star hotel, not 4, priced like a 5-star. really too expensive!
Travel tip: No need to go far to see cherry trees. There are plenty of them along the canal nearby
Nicholas D. Couples United Kingdom, April 6, 2012
Poor quality hotel room very tired

Nothing apart from being expensive
2.7
We had to complain about room allocated, were were moved to a larger room but this was well overdue for refurbishment, I would never book this hotel again and would not recommend it. The only hotel to disappoint in Japan.
Geoffrey H. Couples Hong Kong, April 5, 2012
Center of various tourist attractions

near many tourist attractions
7.7
The hotel is located in a center point of many tourist attractions, namely the Kyoto Imperial Palace Park, Gion, Kawaramachi and Nishiki Market. I undergone a one-day walk-only trip starting from hotel to Kawaramachi, Nishiki Market, the Park and back to hotel which is a very nice walk indeed in one of my three day trips in Kyoto. The room (superior double) is bigger as compared with those in central Tokyo, which is neat and tidy.
Maria C. Groups Philippines, April 5, 2012
Great location and friendly staff

good location, warm and friendly staff
8
The rooms are okay. Location is superb. The staff are very accommodating. I requested to have a room with two beds and the staff quickly granted our request. The hotel was just walking distance to the place where there were a lot of cherry blossoms.
Kuo H. Business travelers Taiwan, April 2, 2012
Good location, fine quality, reasonable cost

It is easy to access through subway
9.7
I stay in a double room which is big enough for one person. The staff are friendly and the restaurant offers dinner buffet of competitive prices. I will definitively stay here next time.
Marcia W. Couples Canada, April 1, 2012
Small rooms, good service, great location

good breakfast buffet; friendly and helpful staff
7
The room was small (even by Japanese standards) and very poorly lighted, with only a small window onto an inner courtyard and few other lights. Public areas of the hotel were nice and the breakfast buffet had a good selection of both Japanese and Western foods. Value for money is not as good as at other Kyoto hotels in which we have stayed.
Travel tip: Shinshindo bakery and cafe is nearby and is a great place for a simple and inexpensive western-style lunch.
Sohrab C. Couples Singapore, March 31, 2012
Great location but older hotel.

Excellent location for walking to almost all the nice areas.
7
Staff could be friendlier when there are issues. The wired internet did not work and there was no one who could help. Also, no wireless internet in the rooms. Hotel Buffet is good value.
Wang L. Couples United States of America, March 30, 2012
Great location, a little noisy due to street

Very convenient to the central area of Kyoto!!
8.7
The location is great. Plenty of good restaurants, shopping, etc. with 15 mins of walking distance. Easy access to buses, subway that takes you to major attractions.
Shopping Tip: Most major brand stores and department stores close at 8:30PM or even 8PM. Plan your shopping schedule accordingly.
Marie-Pier C. Couples Canada, March 30, 2012
Great location but small rooms

Walking distance to many restaurants
7
the room itself is quite small for the price but the location makes it somewhat worth it.

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Customer Reviews - Kyoto Royal Hotel & Spa, Kyoto

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