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Above average 5.7
Based on 7 reviews

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About L'Alsace Apartment

Description

Located in the lovely area of Vientiane City Center, L'Alsace Apartment enjoys a commanding position in the culture, sightseeing, restaurants hub of Vientiane. Situated only 1 km from the city center, guests are well located to enjoy the town's attractions and activities. Visitors to the hotel can take pleasure in touring the city's top attractions: Wat Ong Teu Mahawihan, Wat Chan, Night Food Market.

L'Alsace Apartment offers impeccable service and all the essential amenities to invigorate travelers. A selection of top-class facilities such as airport transfer, smoking area, family room, Wi-Fi in public areas, pets allowed can be enjoyed at the hotel.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel offers an excellent variety of recreational facilities, including massage. L'Alsace Apartment is an ideal place of stay for travelers seeking charm, comfort and convenience in Vientiane.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • airport transfer

Fitness & recreation

  • massage

Food & beverage

  • room service
  • restaurant

Pets

  • pets allowed

Guest services

  • smoking allowed

On-site facilities

  • family room
  • smoking area
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Policies

Child and extra bed policy
Children 0-1 year(s) Must use an extra bed
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 7 USD
Breakfast Charge (when not included in room rate): 5 USD
Check-In From: 11:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1 km
Distance to Airport: 4 km
Number of Bars: 1
Number of Floors: 4
Number of Restaurants: 1
Number of Rooms : 2
Reception Open Until: 10:00 pm
Room Voltage: 220
Time to Airport (Minutes): 15
Year Hotel Built: 2009
Year Hotel Last Renovated: 2013
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Agoda Verified Reviews

Filter by traveler type
Above average



  • Hotel Condition/Cleanliness 4.4
  • Location 7.3
  • Room Comfort/Standard 4.4
  • Service 5.1
  • Value for Money 5.6
  • Food/Dining 7.3

3 Michelle C.
Australia
February 07, 2014
Filthy
Central location
This is by far the worst place we have ever stayed anywhere, ever. And we have stayed in hundreds of hotels around the world. While the apartment itself is very spacious, it was unbelievably dirty and looked like it hadn't been cleaned properly in months. The shower floor was broken so that we couldn't even stand in the centre of the floor - there were huge cracks in it which they tried to cover with masking tape, it was a mess and not safe to use at all. The shower was also grotty with mould and scum all over it and old soap bars others had left behind. The towels and bedding smelled damp, and we're pretty sure our bedding hadn't even been cleaned before we arrived as we found several hairs in the bed that clearly belonged to the previous occupier. There was a thick coat of dirt/dust on many of the fans, lights and shelves also. The apartment smelled really bad as well as it is above the restaurant so there was a constant foul odour of cooking fat combined with cigarette smoke hanging around. About the staff- while the lady seems lovely she clearly doesn't know how to look after the place, and the male owner just sits there and chain smokes in the dingy restaurant and makes you feel completely unwelcome. We have never felt so dirty staying in a place before, avoid at all costs!

4 Christian B.
Germany
February 04, 2014
Don't stay here
location, breakfast, nothing else
It was one of the worst places on our year long trip! And yes, we slept on the floor in poor villages around the world. First the positive things: the place is centrally located and the breakfast is quite good. Having said this, our first experience was one of meeting the chainsmoking, grumpy owner who makes you feel as welcomed as a piece. As for the room, it was huge but at the same time disgustingly dirty. Everything was old to the point where it should be thrown away and nobody had cleanded this place in at least a few months! The best part though is that you cannot come and go as you like since the rooms are above a little restaurant that closes rather early and opens rather late. So being trapped all alone in a smelly dingy and dark restaurant room at 9.30 o'clock in the morning (we said we would like to have breakfast at 8) belongs to the special treatment of this place as well. We had now idea how to contact the owner and just had to wait until his wife turned up some point. Who ever gave this place a high score before must be related to the owners. It has to be said: avoid at all costs!

3.7 Dale L.
United States
January 19, 2014
Worst hotel ever.
Good breakfast, nothing else
The room in this hotel was totally unsatisfactory, unclean, not dusted, furnishings and fixtures broken, ants, initially no towels, waste basket, water or soap. Upon entry into this room we complained to the owner. Two towels and a waste basket were provided, but no soap. Water had to be paid for but we were only informed of this upon checkout. The futon was broken beyond repair. The towels and bedding were old and shabby. Two lights would not work. One in the bathroom only flickered and we replaced it with a lamp so we could see in the dark. The bathroom was very old perhaps from the 40's-50's. Which sums up the condition of this room. They would not provide even a partial refund. Street noise was excessive. The only quiet time was 1-5 a.m. Ants appear on a suitcase and later on the futon. I did not take a shower or sleep well for two nights. That said, the lady owner was helpful with information and provided a very good and large breakfast. I do not however believe that she has any experience or ability to rent rooms. Do not book here if you value your health and sanity. I do not normally write such negative reviews but feel obligated to inform Agoda customers of the problems we experienced.

8.7 andrew S.
United Kingdom
July 23, 2013
good location, friendly staff
room size, restaurant, staff/owner
enjoyed my stay.came to do thai visa run and found this place on agoda, really cheap when you consider that if you stay 2 nights(i stayed 4)whats not advertised is that you get 1 free breakfast and 1 free fixed price lunch menu which are both excellent quality and very filling. the owner is an ex french chef and he has passed his knowledge onto his staff.excellent a la carte menu with wine to. only 2 rooms/apartments but very spacious. the only negative thing i will say is that the cleaner needs to be a bit more attentative to detail especiallyin the bathroom, shower doors,shelves,corners etc

9.3 mohann G.
France
September 13, 2013
Parfait!
Emplacement, services, personnels
J'ai passé un séjour parfait grâce à l'accueil du gérant. Vraiment une adresse à recommander. Le déjeuner ou le plat du jour est compris dans le prix, et en plus c'est délicieux. Pour le taxi, indiquez le temple 'Ing Peng', l'hotel est juste en face. Pour la suite, demandez au patron, il pourra vous indiquer toutes les bonnes adresses. J'y reviendrai sans aucun doute!

3 tatsuji A.
Japan
March 09, 2014
監禁されました!(スタッフの手違い)
川に近い・中心地・レストラン多数
今回の滞在で数時間監禁されました(外側から鍵がかけられていました)。通常中から南京錠を開けられる鍵を私に渡し忘れていたという事でしたが謝罪もありませんでした。詳細は早朝7時頃目覚め朝食に出掛け様と出入り口に向かいましたが外側から南京錠がかけられ数時間外に出る事が出来ませんでした(他に外出できる様な非常口も無し)。緊急事態があったら深刻な事態でした。ホテル自体の感想は週末宿泊しましたが向かいの寺院から四六時中(早朝から夜まで)大音量のお経と音楽で悩まされました(とても部屋にいられる状態ではありません)。こう言う事で印象は最悪でした。ゆっくり眠りたい・リラックスしたい方には到底お勧め出来ません。もちろん2度と宿泊は致しません!

5 toshio K.
Japan
March 06, 2014
ゲストハウス以上バジェットホテル未満
広い部屋 
お客を見たことの無いレストランの店内階段を上がった3階の部屋で、リビングと寝室がある。入口の扉は壊れて鍵もかからないが、その奥の寝室は鍵がかかる。リピングには大型冷蔵庫と液晶テレビがあり、寝室にはクーラーとファンがある。清掃はしているようだが、清潔感には欠ける。リビングでテレビを見ていると、階下のレストランの調理が臭う。シャワーは電気温水器なので、熱いが流量がさみしく、日本人的には許容できない。フロントがあるわけでなく、レストランの親父が迎えてくれ、女給に部屋まで案内させる。部屋の広さを求めるバックパッカー旅行者には一考の宿泊所だと思います。


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