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L'Hotel Causeway Bay Harbour View

18 King's Road, Causeway Bay, Hong Kong

Recent customer reviews

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Very good

7.8

based on 4400 reviews

2241 reviews in English

Value for Money
7.7
Location
8.8
Staff Performance
7.6
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.7
Food/Dining
6.9
All reviews (4400)
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Jit S. Couples Singapore, May 1, 2016
Ok place for a short stay
5.3
Bed was a little hard. Got a free upgrade to a studio which is still good though.
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Lichen L. Couples Taiwan, May 1, 2016
clean room
4.7
near MTR, good location, clean room
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Kyung E. Solo travelers South Korea, April 28, 2016
good
5.7
very good!
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Wai F. Families with older children United States of America, April 26, 2016
Great Location
6.7
Very close to MTR and Bus station to airport
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Siti Z. Solo travelers Singapore, April 25, 2016
Bad Frontline Personnels
4
Ridiculously bad customer service from the staffs at the reception desk, the bellboy and concierge desk. No warm greetings and not even a welcoming smile! All they did was to glare at you pushing your luggage into the hotel lobby. The staffs at the reception desk was talking amongst their own staffs and literally siganalled 'what do you want?' Using their eyebrow. She was rushing throughout the whole checking in and when I tried asking her about the SIM card we bought, she showed us the disgusted and annoyed look. I did not ask her as I too was disgusted by her. Throughout the whole stay 5 days that is, as we go in and out of the hotel, not even a single greeting by any of the hotel staffs. The room was satisfactory and that is the only thing satisfactory. Would never ever recommend this hotel to anyone. And please to the management, send the frontline staffs to customer service course, or maybe recourse if you must.
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Milfred S. Business travelers Philippines, April 25, 2016
A Very very Nice hotel
6
near bus , mrt
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Chin Y. Couples Singapore, April 24, 2016
Murky water
2.7
Lackluster service from frontline staff Pillow was very limpy Only saving grace, near mtr.
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Pilar B. Families with older children Philippines, April 24, 2016
Location
5.7
Very accessible
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Retna T. Groups Indonesia, April 22, 2016
Good location. Standard service, cleanliness could
4.7
Breakfast shoul be provided for all guests in a room
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Christian V. Couples Philippines, April 21, 2016
nice
6.3
nice room, clean, value for money. location is nice
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1 - 10 of 2241 reviews Next page
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