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L'Hotel Causeway Bay Harbour View

18 King's Road, Causeway Bay, Hong Kong

Recent customer reviews

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Very good

7.8

based on 743 reviews

2267 reviews in English

Value for Money
7.7
Location
8.8
Staff Performance
7.6
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.8
Food/Dining
6.9
Solo travelers (743)
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Chau G. Solo travelers Singapore, May 23, 2016
Hotel room is satisfactory.
5.7
The hotel has an excellent location, from Tin Hau Station, Exit A1. can see the hotel building once out of the MTR station. The check in procedure took a while, due to not enough staff at the front counter. the wifi connection was good. The room was spacious and the beds were clean. The toilet was well kept too. However, the hot water shower took about 10mins to get hot. The breakfast buffet spread was the usual stuff. However, there are many eateries (cafes, Jap food char chan tengs) in the nearby vicinity. Also, the area is not noisy at night. for travelers taking airport bus, the bus stop is about 5min walk away.
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Jason T. Solo travelers Singapore, May 16, 2016
Simple and met my requirements
5.3
Location is good and its clean and comfortable
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Tommy T. Solo travelers Indonesia, May 6, 2016
Good nice hotel
5
Close to MTR station and Tram stop. Nearby the hotel: McD, 7-11 and Market Place. Good clean room and nice hotel.
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Tommy T. Solo travelers Indonesia, May 3, 2016
Good nice hotel
5
Close to MTR Station and Tram stop. 7-11, McD, Market Place within walking distance. Overall, clean room and nice hotel.
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Keiko M. Solo travelers Japan, May 3, 2016
Very good!!
6.7
perfect location for all activities!! beautiful room too!!
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Kyung E. Solo travelers South Korea, April 28, 2016
good
5.7
very good!
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Siti Z. Solo travelers Singapore, April 25, 2016
Bad Frontline Personnels
4
Ridiculously bad customer service from the staffs at the reception desk, the bellboy and concierge desk. No warm greetings and not even a welcoming smile! All they did was to glare at you pushing your luggage into the hotel lobby. The staffs at the reception desk was talking amongst their own staffs and literally siganalled 'what do you want?' Using their eyebrow. She was rushing throughout the whole checking in and when I tried asking her about the SIM card we bought, she showed us the disgusted and annoyed look. I did not ask her as I too was disgusted by her. Throughout the whole stay 5 days that is, as we go in and out of the hotel, not even a single greeting by any of the hotel staffs. The room was satisfactory and that is the only thing satisfactory. Would never ever recommend this hotel to anyone. And please to the management, send the frontline staffs to customer service course, or maybe recourse if you must.
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Kety B. Solo travelers Australia, April 3, 2016
Holliday
5.7
Hollyday
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Chan P. Solo travelers Malaysia, April 2, 2016
For short stay
4
Manager upgraded my room which is nice. Good value overall. Breakfast spread should improve and bed is indeed hard
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Ryan O. Solo travelers Singapore, March 19, 2016
GOOD LOCATION BUT POOR sound partitioning
6
the location is good, just across the road from TIN HAU MTR station. worth the $ but there is poor sound paritioning from the other room. I can hear the other room conversation and TV quite clearly early in the morning. the other issue is POOR wifi, it gets disconnected sometimes in the room.
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