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L'Hotel Nina et Convention Centre

8 Yeung Uk Road (New Territories), Tsuen Wan, Hong Kong

Recent customer reviews

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Very good

8.0

based on
16486 reviews

6987 reviews in English

Value for Money
8.3
Location
7.8
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.2
Food/Dining
7.1
All reviews (16486)
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Yen M. Families with older children Singapore, March 8, 2014
Enjoyable and pleasant stay

Near to shopping mall, easy access and near to food stalls which is not expensive.
9.7
Pleasant stay, enjoy the view and close to either Tsuen Wan East train station and Tusen Wan station.
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Joecelyn V. Families with older children Philippines, March 8, 2014
amazing stay

location, nice staff, good rooms
8
got an upgrade to executive suite at the 80th of tower 2. really enjoyed the breathtaking view of the harbor.
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Joecelyn V. Groups Philippines, March 8, 2014
worth coming back

location. attentive staff, large rooms
8
really enjoyed our 3day HK trip with my family especially when i was offered a free upgrade to executive suite at the 80th floor with so so amazing view of the harbor esp at nightime
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Yessy K. Couples Indonesia, March 8, 2014
Average hotel

near market, near shopping mall, nice view
6.3
The hotel room is very small, eventhough location was not in the central area but it's not far by train, abt 10 min ride.nearby there're a coouple of shopping mall
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Chou M. Business travelers Macau, March 7, 2014
New

New, convience, close to shopping area
5.3
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Jack K. Couples United States of America, March 7, 2014
Terrible Hotel

I could not come up with one good thing about this hotel
4
This is not a 5 star hotel, just a 3 star. No heat in the entire hotel. Froze in my room and in the lobby. No clock in the room. No wifi in the room or lobby. They had you go over to the bar outside to get wifi coverage. No sofas or chairs in the lobby. Only Granite blocks used as chairs. No bathroom in the entire lobby area. They had you go to the mall next door or use your room. I was expecting to get 2 free buffets (only got one) as per my reservation. The staff was unfriendly and very little English was used. No tourism counter. The sky bar was closed for lack of business per the staff. Do not stay here.
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Galiya B. Business travelers Kazakhstan, March 7, 2014
exellent, easy access to elsewhere do you want

comfortble, design, staff
9
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Kiren K. Couples Malaysia, March 7, 2014
Poor customer service with no wifi in room

The view of harbour and close to shopping malls
2.7
Room cleanliness was substandard. WiFi was only available at lobby. Customer Service Manager was unfriendly and could not eeven give direction to room. Hotel mainly populated by mainland Chinese which gives a very village like atmosphere. No maps in English language. Eventhough distance to airport is near but taxi cost more. No airport coach . Location is out of the way. Better to stay at Hotel on Waterloo Road which is a more superior hotel in terms of customer service and cleanliness and location.
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Lily G. Families with older children Singapore, March 7, 2014
Nice hotel but no wifi in room

location, room size, cleaniness
7.7
Was above average but the fact that it did not provide WiFi in room, and that guests had to camp out at hotel lobby to try to use a very lousy WiFi connection left a lousy impression.
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Ka Y. Solo travelers Hong Kong, March 6, 2014
Nice and clean room

Clean room, Close to shopping malls, Fast check out
5.7
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