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2015
Very good 7.9
Based on 17339 reviews

Recent customer comments

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Very good



based on 17339 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.2
  • Location 7.8
  • Room Comfort/Standard 8.2
  • Staff Performance 8.0
  • Value for Money 8.3
  • Food/Dining 7.1

8.4 Lisa P.
United Kingdom
April 09, 2016
Good location and nice room
Nice room in a good location. Was a shame no one took our luggage for us to our room when we arrived, was quite unexpected really! When we checked out and asked the concierge to help us a get a taxi to our friends apartment they were very helpful, so thank you. Other than that very little interaction with staff in the hotel as we were bout all day while we were there.

8.4 shin-wei C.
Taiwan
April 08, 2016
Recommendation
I would recommend the hotel to digitalize their check in system. I noticed the hotel still use hard sheet paper to file customer data. This drains a lot of ineffective time and waste a lot paper. The hotel could be more Eco friendly as well as update its IT technology. However the Hotel was excellent in quality and price!

9.6 Steven D.
United States
April 08, 2016
Convenient Hotel
Excellent value for the location.

6.8 Hoe C.
Australia
April 07, 2016
Good value for Hong Kong
The location of the hotel is a bit far but with the MTR (underground) it is OK. The Tsuen Wan West station is only a 5 minute walk away. For the inconvenience, the main advantage is the price of the room. Hotel standard is excellent.

10 Larraine W.
United States
April 07, 2016
BIG BED
OK

6 William Y.
Canada
April 07, 2016
Great place for recreation.
Need to revamp the inside of the suite. Building itself looks amazing, but the rooms were a little old looking. Otherwise it was a great place to be.

6.4 Lai S.
Hong Kong
April 06, 2016
Poor service
The staff did not smile

4.8 Yan C.
United States
April 06, 2016
Rude front desk reps and rooms are not clean
The front desk reps are very rude. Especially the ladies! The rooms are not very clean, especially the shower!

7.2 PUI T.
Hong Kong
April 05, 2016
Quite nice room
Big room, new, comfy bed with good view. Close to West Rail Station.

9.2 Lai N.
Hong Kong
April 05, 2016
Visiting
The hotel is near the mall and the view there is so nice.