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Very good 7.9
Based on 17578 reviews

Recent customer comments

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Very good

based on 17578 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.2
  • Location 7.8
  • Room Comfort/Standard 8.2
  • Service 8.0
  • Value for Money 8.3
  • Food/Dining 7.1

Danny F. from United Kingdom
Stayed 2 nights in December 2013
Great New Year's Eve stayover in a beautiful hotel
Room was upgraded to top floor (63F?) in King suite, Nice views, Ok but not great breakfast
Stayed 2-nights for New Year's and for the rate (usually double/treble at this time of year) was fantastic.1 Hint: Ask for a King upgrade in tower 2- where the higher floors and nicer rooms are!
Reviewed March 13, 2014

Jacques T. from Singapore
Stayed 6 nights in February 2014
cozy stay
the room is spacious, its a few mins walk to the train service. nearby bus service as well.
staff was friendly. a few min walk to the train station which makes journey easy.
Reviewed March 12, 2014

Nina E. from Sweden
Stayed 2 nights in March 2014
Bad value for money
Close to subway, comfortable beds, efficient check-out
Me and my colleague chose this hotel for its nice swimmingpool, indoors and outdoors, a fitness center plus the seemingly luxury room. At arrival we found out that the swimming pools were closed for maintenance that week (no information was given about this beforehand) and the opening hours for the fitness center were 8 pm - 8 am, superinconvenient since you want to use this place before you go out or before you go to bed. The room was okay except for the shower room from which it leaked water into the rest of the bathroom. The breakfast room was located on the 9th floor (considering this was a building with more than 60 floors we thought it was badly located). The breakfast itself was poor with dry croissants and not very much to choose from otherwise. The hotel was in walking distance from one metro station but far away from everything else. Next time, choose Kowloon area!
Reviewed March 12, 2014

Tina L. from New Zealand
Stayed 2 nights in February 2014
Didn't enjoy anything at the hotel. The hotel itself is old and full of people all and noisy in the time in lobby. The room is old and the hot water was re all hard to adjust in the shower bar
Reviewed March 12, 2014

L L. from China
Business travelers
Stayed one night in March 2014
location, room size, price is acceptable
location, room size, price is acceptable
Reviewed March 12, 2014

Li M. from Hong Kong
Solo travelers
Stayed one night in December 2013
excellent service
Excellent service, great locatin and good environment
It was a wonderful experience. The service was excellent and nice setting inside the room. It was located in a very convenience place in Hong Kong.
Reviewed March 11, 2014

Yen C. from Singapore
Families with older children
Stayed 3 nights in March 2014
Enjoyable and pleasant stay
Near to shopping mall, easy access and near to food stalls which is not expensive.
Pleasant stay, enjoy the view and close to either Tsuen Wan East train station and Tusen Wan station.
Reviewed March 11, 2014

KA Y. from Hong Kong
Solo travelers
Stayed one night in March 2014
Nice and clean room
Clean room, Close to shopping malls, Fast check out
Reviewed March 11, 2014

Linsue P. from Thailand
Business travelers
Stayed 2 nights in March 2014
Excellent facilities and view
View, facilities, and local food are the best 3 things of this hotel
This hotel location is not a central of HK, but hotel provide bus to Tsim Tsa Sui almost every hour. The facilities of this hotel are excellent and got a good view of HK harbor with a resonanable price. Good place to shop for brand name, because it is connect to many shopping store around hotel.
Reviewed March 11, 2014

Katrina R. from Philippines
Families with young children
Stayed 2 nights in March 2014
Just okay
Bed, bathroom and the view.
The location was not ideal at all. While the hotel is 5 star the surrounding is not which makes the hotel feel out of place.
Reviewed March 11, 2014