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Very good 7.9
Based on 17339 reviews

Recent customer comments

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Very good

based on 17339 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.2
  • Location 7.8
  • Room Comfort/Standard 8.2
  • Service 8.0
  • Value for Money 8.3
  • Food/Dining 7.1

9 hweei C.
November 28, 2013
Enjoyed the room and public transports
large room, easy access, many restaurants and malls nearby
Very Good near many malls and 2 mtr and west rail stations. also not difficult to get cabs. very near airport and is centralized. also enjoyed many parks and children's playground. we were upgraded to tower 2 high foor at level 70. very good view and high above many buildings and don't feel crowded. but the lobby is quite crowded sometimes, and the lift transit could be quite a walk.

November 28, 2013
hassle free...easy access topublic transportation.
very good problem. bus a31 from airport very easy n cheap..trip to disneyland from hotel by mrt is around 30 minutes..mrt station very close to hotel..10 minutes walking distance..around hotel is a big wet market..very easy to find good food..24hrs mcD also nearby..

7.3 Stephen P.
Hong Kong
November 28, 2013
definitely not 5 star as claimed from the web info
big room, big bath room, high fllor with view
The room and the hardware barely can act as first tier hotel if you don't need to talk to any one of their staff no matter which function.

6.7 Roslinda O.
November 27, 2013
Easy access location, nearby shopping complex
Location, big room for family, shopping

7 KA L.
November 27, 2013
nice hotel but receiption poor service
large room, near mrt, near major shoppping mall

5.3 Warren B.
United Kingdom
November 27, 2013
Very pleased
Good view, large room, location
Was ok, hotel had limited amenities. The hotel was advertised as 5star this was certainly over rated it was 3star at best. All in all good value for the money

7 Edwin M.
United States
November 27, 2013
being upgrade with sea view , manager provided high professional service, hotel very close to rapid transit
very satisfied that why extended 3 times from 14/11 to 17/11, then 17/11 to 19/11, 19-20/11 & 20-21/11, convenient to restaurants shopping arcade supermarkets rapid transit and bus terminals

6.7 Boi C.
November 27, 2013
Friendly reception staff. Quick check in procedure
Near train station, clean and nice room
1. No Free internet in our room. Lobby internet is terrible bad. Could hardly get in & could not get in touch with my staff at all. 2. Reception queue system was good but hotel personnel staff on duty was not helpful & was rude to a lot of the hotel guests from our observation 3. Over all, our stay was okay

November 26, 2013
OK for business
Location, Style and View

8 enny W.
November 26, 2013
very good
clean ,nice food ,near to shopping
near to 3 shopping mall.have a nice restorant at 6 floor tsuen wan plaza