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2015
Very good 7.9
Based on 17585 reviews

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Very good



based on 17585 reviews
  • Cleanliness 8.2
  • Facilities 7.2
  • Location 7.8
  • Room Comfort/Standard 8.2
  • Service 8.0
  • Value for money 8.3
  • Food/Dining 7.1
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zijuan Y. from China
Business travelers
Stayed one night in November 2013
service is excellent
service / food / place
Reviewed November 11, 2013

Iris H. from China
Business travelers
Stayed one night in October 2013
nice
This hotel is huge that I can live on the 80th floor to see the beautiful see view. Also, some of the employees are well trained.
Reviewed November 11, 2013

Jia W. from China
Couples
Stayed one night in November 2013
A GOOD stay in this hotel, but can be better
size,view,height
Good, but quite slow in check-in,and out. Guests shout loudly sometimes.
Reviewed November 11, 2013

EUNG K. from South Korea
Business travelers
Stayed one night in November 2013
big size room with fine decoration
big size room and bathroom and local shopping mall
Reviewed November 11, 2013

Yogesh S. from India
Business travelers
Stayed 4 nights in November 2013
Good, not great
Good airport access, local metro and large rooms
The stay was average on the whole. This is one those mega-hotels (like many other things in China... king-sized.) The problem with the hotel is that at that size, service levels fall. So there are not too many reasons to go there. The room was not ready when i reached at 12:30 PM. I got access only at 2 PM. Also, the additional HK$300 for internet services (for a 4 day stay) was a bummer. That too without a wifi. So there is a cable that needs the laptop to be physically located around. And it did not work during 2 episodes in between. The breakfast was sparse, at best. So certainly not to international quality. The redeeming features were its close access to an airport bus (A31) and access to the HK MTR. So it is great value for someone who wants to stay in a quality hotel at a good price. (Spare yourself the breakfast though... not worth it.) If you don't expect all the bells and whistles of a standard 5* hotel, its fine.
Reviewed November 11, 2013

AikHong T. from Singapore
Business travelers
Stayed 3 nights in November 2013
Big hotel room and great location
Fantastic room view, near to train station and shopping area
Overall it was ok. Nice hotel room view, facilities and near to shopping center. It was easy to get things and move around. 2 things that spoilt the day : 1 ) There was NO free internet access. When one paid for the internet, it was only for cabled connection and wi-fi is NOT provided, kinda of disappointing on this. 2 ) The hotel front desk staff is not friendly and prefer to chat on their own as observed during check in and out. I had a few issues with them on resolving payment and they simply do not wish to understand my problem and insist on their own way. Need lots of improvement on this.
Reviewed November 11, 2013

Panajiotis K. from Netherlands
Families with young children
Stayed 2 nights in November 2013
nothing special, impersonal
large room easy acess to mtr and shopping mall
experience was so-so. it was a bit exhausting doing elevator transfer every time. not convenient for kids. the reception counter is always full and noisy. very impersonal.
Reviewed November 11, 2013

Wee K. from Singapore
Business travelers
Stayed one night in October 2013
Big room
Good, best and great
Nice room with great view. Hotel swimming pool with indoor and outdoor.
Reviewed November 11, 2013

Wee K. from Singapore
Solo travelers
Stayed one night in November 2013
Big room and nice biew
Nice food and easy to move around
Nice hotel and very big room. Go airport also easy take bus A31
Reviewed November 11, 2013

Wee K. from Singapore
Solo travelers
Stayed one night in November 2013
Nice view hotel and big room
The room very big can sleep for 4 people
From Airport take bus A31 only HK 18 can reach the hotel direct
Reviewed November 11, 2013