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2015
Very good 7.9
Based on 17564 reviews

Recent customer comments

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Very good



based on 17564 reviews
  • Cleanliness 8.2
  • Facilities 7.2
  • Location 7.8
  • Room Comfort/Standard 8.2
  • Service 8.0
  • Value for money 8.3
  • Food/Dining 7.1
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Shih S.
Taiwan
March 02, 2016
Great staff, great service, great value.
Love the chain mall has now mostly occupied with stores and restaurants, very vivid feeling and convenient when staying here this time compare to 3 years ago. A free WiFi would be a bonus.

barjinder S.
Australia
March 02, 2016
Not a great experience
Cold breakfast not upto the standard...n there was not much international items..Floor smell was awful...towel was very old...very small room size...

Catherine R.
Philippines
March 02, 2016
Excellent
Ambience
Very Good

Wing L.
Hong Kong
March 02, 2016
Wait for half hour for check in
Wait for half hour for check in

Wing L.
Hong Kong
March 02, 2016
Wait for half hour for check in
Wait for half hour for check in

Wing L.
Hong Kong
March 02, 2016
Wait for half hour for check in
Wait for half hour for check in

KWOK N.
Hong Kong
March 01, 2016
off centre but convenient
convenient location. clean & tidy. direct bus access from airport.
Good if you want to be away from the usual tourist areas. Affordable price.

Vanessa W.
Malaysia
February 29, 2016
Overrated 5* Hotel
Quiet stay, fast check-out, easy to get a cab
My friend and I (2 persons) stayed here for 4 days 3 night. Overall the room was ok. However the kettle is very old, smelly and dirty. We requested the staff to change it but they didn't. The hair dryer is very old as well and malfunction. There is no free Wifi connection in this hotel. You need to pay HKD120 per day for using their Wifi connection. I would suggest you to purchase a new SIMS card from the nearest convenient shop which cost you about 80-90 per card and you can use it for 7-10 days. The hotel is about 4-5 from the Tsuen Wan West MTR station. It’s not easy to look for it. You might need to ask the staff in MTR station to point the hotel direction for you. I will not recommend you to stay here if you carry a big and heavy luggage. There is no bellboy helping you to carry the luggage and sometimes you might need to wait for the lift for about 10 min because too crowded. It’s frustrated especially when you came back from a tiring trip. The food in their restaurant is quite expensive and tasteless. You may have a 2 min short walk to the nearest shopping mall called Citywalk for foods. It’s easy to get a cab in the hotel to airport which cost you about HKD210-230 est. 25 min provided no traffic jam. Basically I think this hotel is overrated as a 5* hotel. I will not stay here again for my next trip to HK.

Chocktavee E.
Thailand
February 29, 2016
Value for your money and suit for couple
Location, Room, Staff
Location is excellent.It close to MRT and City hall department store. Room is very big and suit for couple to honeymoon.

cuiru L.
Hong Kong
February 29, 2016
good
good