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L'Hotel Nina et Convention Centre

8 Yeung Uk Road (New Territories), Tsuen Wan, Hong Kong

Recent customer reviews

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Very good

8.0

based on
16492 reviews

6990 reviews in English

Value for Money
8.3
Location
7.8
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.2
Food/Dining
7.1
All reviews (16492)
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Hon S. Business travelers Canada, September 4, 2015
Poor service with ludicrous check in time

Nice view, close to shopping center,
3.3
My stay was one of my worst experiences in hotels travel very frequently for business and this is my first time at l' hotel. We arrived on a Thursday at noon and the lineup to check in was unreasonably long. We waited for 40mins and we only made it 1/3 of the way through the queue. We had an appointment and had to abandon the checkout. We returned at 530pm thinking the line would've been over and we were wrong. The line was just as log as it was at noon. The staff made no effort to make the line any mor efficient but to give attitude and made light of the situation. An hour and half later, we finally checked in and when I told the person that I waited for an hour and half to check in, he simply said, " you should be glad, typically the line is around 2-3 hours". It baffles me if this is a regular occurrence, they have yet to make things more efficient instead of making their guests wait 2-3 hours. Will never come back to this poorly managed hotel
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Barbara P. Families with young children Hong Kong, September 3, 2015
Good location and good facilities

Indoor and outdoor pool, big room, great view
7
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Kelvin L. Business travelers Singapore, September 3, 2015
Clean and Spacious Room

Location, Spacious and Clean
8.3
The stay was great. The room was very spacious and clean. The staff was very polite and friendly. The breakfast was great with international buffet spread with lots of different varities. It was just next to several shopping malls away and only 20mins drive from airport. Will be sure to visit and stay in the hotel again.
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Kelvin L. Business travelers Singapore, September 3, 2015
Convenience, Spacious and Clean

Convenience, Spacious and Clean
8.3
The stay was great. The room was very spacious and clean. The staff was very polite and friendly. The breakfast was great with international buffet spread with lots of different varities. It was just next to several shopping malls away and only 20mins drive from airport. Will be sure to visit and stay in the hotel again.
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Ka C. Business travelers China, September 3, 2015
Good Try

feel good
9.3
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Yenn L. Families with older children Malaysia, September 3, 2015
Overall ok.

Spacious, good location with mall/market, value for money
6
Overall was good. Good location. Room Spacious. One thing not good no free wifi in the hotel.
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Shing F. Couples Hong Kong, September 3, 2015
bad Staff Performance

Room Comfort/Standard
5.7
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Takao E. Business travelers Japan, September 3, 2015
Good Hotel

Wide room. Good view. Good trafic access.
8
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Tao K. Couples Hong Kong, September 3, 2015
good

good
10
good
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Christina C. Families with older children Singapore, September 3, 2015
Clean and shops available around

Clean, location and Value for money
7
Okay👌🏼 but wifi isn't free which is abit disappointed, where else others are okay👌🏼
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