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Very good 7.9
Based on 17466 reviews

Recent customer comments

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Very good

based on 17466 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.2
  • Location 7.8
  • Room Comfort/Standard 8.2
  • Service 8.0
  • Value for Money 8.3
  • Food/Dining 7.1

Henri B.
March 01, 2013
Big hotel with relative good connections
relatively good connection via mrt
Hotel is relatively close to the airport but outside of main city. MRT takes you to city center within 30min. Good connection to Disney Land. Hotel it self is relatively worn out even if it was completed 2007. Beds are unusually hard but I guess you can get used to those. Hotel lobby is very so cold (AirCon) that the hotel staff to have heating machines behind the desk - speak about environmental friendly hotel!

Abdul S.
March 01, 2013
Great hotel with comfortable rooms
The scenery is so beautiful, not too far away from the airport.
the hotel was so great. the location is good although a bit far from shopping places like mong kok and tsim sha shui. the room is so comfortable with two queen size beds. the bath room is great.

wang Z.
March 01, 2013
Nice price but poor service
Cheap and convenience
Cheap price, convenience, near to MRT, easy to get local food

Tong W.
March 01, 2013
Strategic Location, comfort room with great view
Room is comfortable with bathtub for little one
Hotel is strategically located closed to shopping malls, market, food places and kids park. Walking distance from hotel to the nearest MRT station Tsuen Wan West is approx. 10 minutes. We were put on level 58 and needs to exchange lift from 41 floor to our room. Hotel should be more considered to allocate guest with children to a lower floors for convenience. I booked the stay months ahead with family info therefore they should have pre allocated a lower floor room for us. It's true that the room sound proofing is poor, you can hear people talking in the common aisle from the room. A bad experience with housekeeping knocking on the door at 8am asking if they can come in to tidy up the room while me and my daughter is very much still asleep. I had never experience this before in all the other hotels that I had stayed in.

March 01, 2013
Lovely hotel with good location
market is beside and mtr just 5 mins walk
Lovely hotel with good location hotel, Market is just beside you can buy the local foods here and MTR is just 5mins walk, room is big and view is very nice.

South Korea
March 01, 2013
Great view and wide room
Cheap room charge
It's a great hotel for the travellers who want take a rest at a low price.

March 01, 2013
Great location
just 3 minutes to mtr station tsuen wan west
We have a very nice holidays here. It is at the City Walk. We can walk all around on Footbridge. There are many stores and shopping mall right at and around the hotel. Foods are delicious. There are many Japanese Restaurants.

James G.
United States
February 28, 2013
Good looking building, but very poor service.
Cost less
Never be this area of Hong Kong, from Website, it looks very good in pictures. But it has very clouded tourist groups, may be the price is low, very noisy in the lobby most of time. The room is big, and out window view is nice. But do not expect the service as others in Hong Kong.

qing W.
February 28, 2013
good value
wonderful view
it is the fifth time i have stay in this hotel. everything is good except the wifi is not free. shopping is very close and subway too. it is great to upgrade a better room.

Nir E.
February 28, 2013
Great 5 star hotel, great viwe of the harbor
Near shopping mall and the mMRT station
Very good for family with small children. Beside the hotel a great park and recreation.