arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.9
Based on 17327 reviews

Recent customer comments

Filter by traveler type
Very good

based on 17327 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.2
  • Location 7.8
  • Room Comfort/Standard 8.2
  • Staff Performance 8.0
  • Value for Money 8.3
  • Food/Dining 7.1

9.7 Ferry J.
January 05, 2016
Room very comfort and large for family with kids.
Transportation, large room and bathroom, clean

10 Soon N.
January 05, 2016
Nice view and nice room
shopping and dining
I have waiting for more 1 hours for check in due to lack of Check In Counter and too many guests. They did not convert the unused check out counter staff to be check In counter. But the room and view is nice. For such a nice hotel did not come with Free WIFI for the rooms. This should be free for the guest.

5.3 Abdujabor K.
January 05, 2016
view, level 70+, location
Didn't like that they have charged me for my kids breakfast even they have been mentioned in my booking and my room was with breakfast included

4.7 Sai S.
Hong Kong
January 05, 2016
Under Par
Economical, Fairly well located and Spacious Room
The exterior of the hotel may look 5 start, but the interior of it, including room condition & consumerables were terrible. Slow phone CS with some of them being rude; front desk staff were too busy to be nice and polite.

6.7 valerie C.
January 05, 2016
3 nights stay
quiet, good location, good rate
no luggage service on arrival, no extra bed ready, room service no good, restaurant for breakfast too small and have to queue, no WIFI even in lobby

6.3 eugene C.
January 05, 2016
crowded, noise, normal room, poor room facilites
so so 5-star hotel
The water heater is rusting inside!!The blower is very old and yellowed. The room floor is full of foot steps. I can't believe it is the five stars hotel and in developed city Hong Kong. In other area even than 3 stars hotels are better than this one. So disappointed!!

7.7 Tammy K.
Hong Kong
January 04, 2016
Nice room but disappointed service
A hotel with Clean and comfortable room. It also upgraded the room to executive floor.

6.7 Lalit A.
January 04, 2016
far from city

6.7 LI Y.
Hong Kong
January 04, 2016
comfortable stay
next to the shopping mall
big room, comfortable stay, big bathroom

9.3 Chin L.
Hong Kong
January 04, 2016
High Value for money; nice seaview
nice seaview; high valueable; staff is good
nice seaview, we can see the sunset in the room with seaview; high valueable, use the cheaper cost and live the great and clean room. staff, they provide good customer service.