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L'Hotel Nina et Convention Centre

8 Yeung Uk Road (New Territories), Tsuen Wan, Hong Kong

Recent customer reviews

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Very good

7.9

based on 17001 reviews

7233 reviews in English

Value for Money
8.3
Location
7.8
Staff Performance
8.1
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.2
Food/Dining
7.1
All reviews (17001)
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Lisa P. Couples United Kingdom, April 8, 2016
Good location and nice room
6
Nice room in a good location. Was a shame no one took our luggage for us to our room when we arrived, was quite unexpected really! When we checked out and asked the concierge to help us a get a taxi to our friends apartment they were very helpful, so thank you. Other than that very little interaction with staff in the hotel as we were bout all day while we were there.
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Cheng W. Couples Hong Kong, April 7, 2016
Good hotel value for money
5.3
good hotel value for money
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Larry T. Groups Hong Kong, April 7, 2016
overall is good
4
check in time too long
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Ka Y. Couples China, April 6, 2016
2nd time visit
6.3
room, bed and bathroom is big
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Lim P. Solo travelers Malaysia, April 6, 2016
traveller from Penang
6.7
very pleasant stay, lots of amenities nearby n shopping too, the bus station just below the hotel has an efficient airport bus A31 that takes u directly into the.departure doorways...
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Steven D. Families with young children United States of America, April 5, 2016
Convenient Hotel
6.7
Excellent value for the location.
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Yan C. Families with young children United States of America, April 5, 2016
Rude front desk reps and rooms are not clean
3.3
The front desk reps are very rude. Especially the ladies! The rooms are not very clean, especially the shower!
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Lai Y. Couples Hong Kong, April 4, 2016
Poor service
4.3
The staff did not smile
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Shin-Wei C. Couples Taiwan, April 4, 2016
Recommendation
5.3
I would recommend the hotel to digitalize their check in system. I noticed the hotel still use hard sheet paper to file customer data. This drains a lot of ineffective time and waste a lot paper. The hotel could be more Eco friendly as well as update its IT technology. However the Hotel was excellent in quality and price!
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John L. Solo travelers Singapore, April 3, 2016
Over-crowded and over-rated hotel
3.7
It took over an hour to queue up for check-in at around 5pm! It's also a very confusing when you have to take two lifts to get up to your room. The rooms offer panoramic views of the city but the flooring and fascia seem a bit old. The WIFI in the lobby wasn't working and I could not connect to WIFI in the room (available at HK$120 a day). The outdoor swimming pool was under renovation and couldn't be used. This hotel is seriously not worth it.
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