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L'Hotel Nina et Convention Centre

8 Yeung Uk Road (New Territories), Tsuen Wan, Hong Kong (Show on map)

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Area: Tsuen Wan Number of Rooms: 1608

Recent customer reviews

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Very Good

8.0

based on
12839 reviews

Value for Money
8.4
Location
7.8
Staff Performance
8.2
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.2
Food/Dining
7.1
All reviews (12839)
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Jia X. Couples Canada, March 23, 2014
We enjoyed there as it is so convenient for every

Easy access, shopping,food.
7
We liked there so much! It is located nice place with so easy to access anywhere: shopping,beach, restraunts and subway station.
Alex C. Couples Canada, March 23, 2014
overall satisfy, except with the smoke smell

staff were friendly; close to transportation & overall the room is comfortable
7.7
I have been choose this hotel few times already, I use to satisfy the condition of the room, this time a little bit upset me although the room is non-smoking, i still smell smoke it really hurt my noise.
Kam T. Couples Hong Kong, March 22, 2014
Lousy customer management.

Location and price
5.7
The hotel is just flooded with the mainland Chinese. We were assigned to the room closest to the lift lobby of the floor . However, we were woken up at 6am in the morning just to discover that some mainland Chinese of my floor morning danced at the lobby with their stereo aloud! We tried to launch our complaint to the hotel staff but seemingly it was never addressed. The mainlanders just kept on chatting aloud in the corridor as if it were their home and the noise became so unbearable that we complained for 4 times in 2 hours but again unfortunately not even a hotel staff came to address it. Later on, when we finally got someone to speak to over the concierge, the hotel staff explained the hotel was not in the position to control the customer manner. This is outrageous! This hotel just falls to the '5star' hotel for the mainland Chinese!
To F. Groups Singapore, March 22, 2014
Wonderful

Room, Location, Convenience
9.3
Khee H. Families with young children Singapore, March 21, 2014
Big tall but lacks personal touch

Good view, big room and near to malls
6.7
The room was big and the city view was superb as we stayed on a very high floor. The room is average and a bit worn. The guests are mainly large tourist groups from china and the lobby is always noisy and crowded so try to avoid staying there for long if you are less tolerable for crowds. Staff are ok but lack personal touch. I bought a wine but the room has no wine opener. When I rang room service to request for one, I was told to bring the wine bottle to ground floor lounge so they can uncork it there. Sounds ridiculous but true, so bring your own opener if you want to avoid such inconvenience.
Ng M. Families with young children Singapore, March 21, 2014
As usually, great hotel in many ways

spacious, clean and wonderful
10
Had a great time as usual, stayed at 69th floor, have to change the lift once to access above 41 level which is not a problem at all. Fantastic view. stayed more then 10 times here, every time had a great experience. Good price, good rooms, good staffs, this time went to disneyland and ocean park, I've travelled both places by MTR which is 3-5 mins walk away from the hotel, and its so fast and convenience.
S C. Solo travelers Australia, March 21, 2014
Excellent hotel

Location, close to MRT, nice view
9.3
Stayed at this hotel for several days in Hong Kong. As expected as 4 or star hotel. Room is very large and comfortable bed.
Nikolay S. Families with older children Russia, March 21, 2014
Very good

Everything is exellent!
9.7
Lee G. Families with young children Singapore, March 20, 2014
Very nice hotel

Clear, bigger room
8
Renee R. Groups Philippines, March 20, 2014
Accessible location and good value for money

Accessibility, affordability, cleanliness
7.3
It's a pleasant and family-friendly hotel. For the price, it's a fair deal.

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Customer Reviews - L'Hotel Nina et Convention Centre, Hong Kong

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