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Very good 7.9
Based on 17595 reviews

Recent customer comments

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Very good

based on 17595 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.2
  • Location 7.8
  • Room Comfort/Standard 8.2
  • Service 8.0
  • Value for Money 8.3
  • Food/Dining 7.1

Hong Kong
September 29, 2015
Nice stay
1/ Bed is so comfortable.2/Nice seaview.3/Excellent location.
My second time to stay at this hotel. Actually, I made special request thru Agoda for a king size bed (one bed I mean), but when I check-in, the staff told me that they have no record of my request.

Alex B.
United Kingdom
September 29, 2015
Very unhappy with the whole experience
The view, The building
First they didn't have the room I ordered and actually PAID for. I got a different room and no compensation. The bed is hard, the furniture is wooden, the bathroom floor doesn't drain. Unless you are a mainland Chinese this hotel isn't for you. I feel that the staff are instructed to chase the Chinese RMB and forget about any other type of guest. I asked for WIFI and got put through to a number that just hung up. TV wasn't tuned in properly (except for the Mandarin channels). I was so angry that the room I ordered and paid for in full was given away. I would have rather had a refund and booked a different room elsewhere. I was told that this wasn't possible. Much, much, much better options in HK.

Awanish K.
September 29, 2015
Hongkong visit
Location, Cleanness, Services

Amanda C.
Hong Kong
September 29, 2015
Everything was great except..
Friendly staff, nice decor, value of money
It was all perfect expect the fact that there is very strong smell of cigarette inside the room. It is supposed to be a non smoking hotel, I guess the mainland Chinese don't care

Hong Kong
September 29, 2015

Chui C.
September 28, 2015
Staff is friendly, helpful and professional.
5 star service. Well trained staff
The hotel staff really make me feel at home. They are all so helpful and very service orientated. I will still choose L'hotel when I visit Hong Kong again

Huan S.
September 28, 2015

ping C.
Hong Kong
September 27, 2015
spectacular sea view
view, convenient, service

Trent L.
September 26, 2015
Price, location, staff

weng M.
September 25, 2015
Good hotel overall
spacous and comfortable room, convenient location, friendly staff
Excellent except the free WIFi availability was not available in the room. Even if i have mobile data network, connction at high floors was poor.