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Very good 7.7
Based on 948 reviews

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Very good



based on 948 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 5.5
  • Location 7.8
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 6.4
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Aniwinda Y. from United Kingdom
Solo travelers
Stayed one night in August 2014
No regret!
The room, the staff and the pool
No regret with the spacious room. very nice staff -most of them are so helpful, the food , not bad! Location-near malls! The pool- cleanliness well maintained. Just for 2 weeks holiday, I enjoyed my 1 week stay in this hotel, so near with one of my daughters and her family here in Q.C.
Reviewed August 30, 2014

Anna T. from Philippines
Couples
Stayed one night in August 2014
nice room
room, price and staff
It was fine. The room is huge, however the food is just okay
Reviewed August 29, 2014

Mark P. from Singapore
Business travelers
Stayed 3 nights in August 2014
Great for short stay
Clean, Convenient, Safe
Overall it was good. I was out most of the time for business but my sleep was comfortable; traffic noise was not heard.
Reviewed August 25, 2014

James P. from Philippines
Solo travelers
Stayed one night in December 2013
Value For Money
Very Comfortable
Generally very pleasant.
Reviewed August 19, 2014

Jean S. from Australia
Business travelers
Stayed one night in August 2014
very good and clean
clean and tidy
Very pleasant
Reviewed August 18, 2014

Humperdick R. from Philippines
Business travelers
Stayed one night in July 2014
Excellent!
1. Friendly Receptionists
Reviewed August 13, 2014

Luis C. from Philippines
Groups
Stayed one night in June 2014
Strategic location and value for money
Near malls, train and bus station, good room, great value for money
Very nice.
Reviewed August 13, 2014

Mez O. from New Zealand
Solo travelers
Stayed 5 nights in August 2014
Poor Overall
Free wifi
There are so many things wrong with this hotel it is hard to know where to start. The air conditioning was mild at the best of times and often off in the main parts of the hotel so it was always too warm. The air conditioners often leaked, especially when they were asked to turn the one on in the dining room, within minutes the floor was flooded. The hot tub, although full, was broken. The pool was clean but very cold. Not bad once you got used to it, probably the best feature of the hotel. The shower was never hot. The staff, although polite, were extremely unprofessional. There were far too many staff on at a time, so mostly they horse played around, giggling and laughing or leaning against the walls and watching TV. In the dining room, the sugar on the table wasn't even replenished each day so often you had to go searching on a table to find some. What were the staff doing? Standing around, watching tv or chatting. The reception staff, again were polite, but spent far too much time giggling and chatting. Just not a good look for a front of house area. The food was very mediocre, even poor on most days. I ordered bacon once, it was cold, congealed fat and soggy. I'm not sure who would enjoy that on any given day. Yes it is a cheaper hotel, but there could be so many small improvements that could make it just a little more pleasant. I would not stay there again, nor would I recommend it to anyone. Maybe a backpacker on a budget. The sheets were at least clean and changed regularly.
Reviewed August 11, 2014

Aleah M. from Philippines
Couples
Stayed one night in June 2014
Would not recommend
Nothing
Reviewed August 10, 2014

nicholas P. from United Kingdom
Couples
Stayed 2 nights in July 2014
Room floor so dirty it left my feet black.
not far from airport, not to expensive.
Overall would not recommend this hotel, I had read in a previous review that the room floor was not cleaned properly but thought maybe it was just a one off. Boy was I wrong, for the star rating of the hotel the floor in the room was disgusting so dirty my feet where sticking to it even when wet. The tiled for of the room was coverered in a sticky coating and the carpet looked filthy along with all the soft furnishings. For the star rating and price of this hotel I would not recommend it, it was the closest hotel to the wifes relatives which is the reason I chose it next time I would rather 30 minutes extra in a taxi every day.
Reviewed August 08, 2014