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Good 6.5
Based on 502 reviews

Recent customer comments

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based on 502 reviews
  • Cleanliness 6.7
  • Facilities 5.0
  • Location 6.0
  • Room Comfort/Standard 6.7
  • Service 6.8
  • Value for money 7.3
  • Food/Dining 5.9
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Bengt B. from Sweden
Solo travelers
Stayed 5 nights in March 2016
Not to recomend
Very lasy frontdesk. They did not even lift their eyes from their mobile phones even when I was standing there or pasing. Cleaningstaff were very loud in the corridor in the mornings. Breakfast very poor when being there after 9 o'clock. No reefilling of things. One morning no coffee, juice or eggs and nobody cared. Location 30 min walk from city center. Almost everyone could hardly understand english. Not to recomend even if it's very cheap.
Reviewed April 06, 2016

ALBERT A. from Thailand
Solo travelers
Stayed 2 nights in March 2016
Near embassy work out great for me for Visa, walking distance
Reviewed March 30, 2016

Eugene T. from United States
Solo travelers
Stayed 3 nights in April 2015
ok hotel
Ok if need to get thai visa
Reviewed March 24, 2016

BELLMAS L. from France
Stayed 2 nights in March 2016
Little price and therefore...low, low standards!
2 nights' stay in this hotel in order to renew our visa at the nearby Thai consulate. Before booking, we've been warned by numerous negative reviews but we tried anyway because of the good location and the cheap rate. I must say that the reviews proved to be true! The hotel is really dirty and nothing or almost is working well except the helpful and friendly boy from the afternoon shift at the front desk who did his best. So better to expect a minimum to avoid ending up disappointed!
Reviewed March 17, 2016

Clint M. from United States
Stayed one night in February 2016
Hard beds, cold free breakfast and sink was clogged up
Not much else to say except if you want the FREE breakfast and it's hot, be there at 6am sharp, that's when they put the food out and they do not have any way of keeping it warm and when it runs out they do not replace it unless it is absolutely gone. Very disappointed in North free breakfast because it was always cold if it was warm it would have been good some days they had bread for toast and the other three days they did not have any at all be there at 6 a.m. sharp or you will be disappointed
Reviewed March 07, 2016

Katia C. from Italy
Stayed one night in February 2016
Staff and breakfast
Staff at the reception : not professional apart for one young guy nice, helpful and very good with "customer care". Breakfast hall: not clean, food: not tasty.
Reviewed February 18, 2016

Shayne R. from Australia
Solo travelers
Stayed one night in February 2016
It does the job - Visa Run Hotel
It's 5-10 minutes walk from the Thai Consulate and very convenient. I was doing my second visa run to Vientiane after 3 years and I returned to this hotel, because I knew it was close and cheap. This time got "upgraded" into the main building from the external building so a bonus already. I had a fantastic hot shower, but the shower screen was faulty, but not a problem. Bed was good and comfortable. Good Flatscreen TV. Everything just basic but functional. Buffet breakfast was standard fare in Asia and was filling, but sometimes cold, so wait for the fresh fried eggs to arrive. Few Thai style meals, fried eggs and sausages. Toast and Jams. Water, Coffee, Tea and Orange Juice. For a single, it's very easy. If friends join me, maybe elsewhere.
Reviewed February 11, 2016

ahmad H. from United States
Solo travelers
Stayed one night in February 2016
hotel value
not good at all
Reviewed February 04, 2016

Jiri L. from Czech Republic
Stayed one night in December 2015
Definitely NOT 4-star hotel
First of all this is not a 4-star hotel. We booked standard room, but firstly they offered to us staying in "motel" style accommodation behind the hotel. Since we wanted early check-in we accepted. But the room was ugly. Very dirty bathroom and smelled cigarette smoke. We left the room and got a new one directly in hotel building. Just next to elevator. So we had to listen elevator ring all the night. Breakfast - something ridiculous, the dirtiest restaurant I ever been to. ZERO service. Overall I can't recommend staying in this hotel.
Reviewed January 18, 2016

Aphuntree N. from Thailand
Solo travelers
Stayed 3 nights in January 2016
A room for stop for make a visa Thai.
Near to the thai ... TV cable,
Okay no bad.
Reviewed January 09, 2016