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La Quinta Inn & Suites Cancun

Tulum Avenue SM 4, Manzana 14, Lot 2, Cancun Downtown, Cancun, Mexico 77500 (Show on map)

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Area: Cancun Downtown Number of Rooms: 137
Free Wi-Fi

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Recent customer reviews

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Fantastic

8.6

based on
102 reviews

Value for Money
9.1
Location
7.6
Staff Performance
9.3
Hotel Condition/Cleanliness
9.4
Room Comfort/Standard
8.5
Food/Dining
7.5
All reviews (102)
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Leonard D. Solo travelers United States of America, February 14, 2015
Rooms are very noisy and Wifi is terrible

Comfortable Bed, good shower
6.7
I would not recommend the hotel. The rooms are very noisy as you can hear loud talking, TV, etc from rom next door at night. The TV stations are all in Spanish and only 1 in English (and that is late at night). Other hotels I've stayed in Cancun, had CNN and other stations in English, so not sure why this hotel is all Spanish. The WiFi internet is virtually non-existent in the romos, even thought they advertise high speed broadband in the rooms. I was never able to access the internet from my room. Which is why everyone goes down to the breakfast area in evening to access internet and event there, the connection/signal is not good. The Staff is very good but they really need to do something about room noise and internet.
Leonard D. Solo travelers United States of America, February 12, 2015
WiFi connection in the rooms is worthless

Beds are comfortable, good shower, pleasant staff
6.7
1. Don't need to even bother trying to use the WiFi in the room because it's like dial-up modem. They advertise high speed broadband in the rooms but it really doesn't exist anywhere in the hotel. People come down to the breakfast/dining area in the evening to try and access the internet there but it isn't even high speed in the lobby/dining area. The hotel is advertised as a 4 star hotel but 4 star hotels I've stayed at throughout the world give good internet access. 2. There is only 1 channel on the TV that has English and then it's only for several hours in the evening. Do not understand this given that around Cancun, in bars/restaurants, you see CNN and TV in English all the time. 3. There is a "bar" in the dining area but it is only open beginning at 6 pm and has no full time bartender.
Leonard D. Solo travelers United States of America, January 26, 2015
Internet Connection/Speed is Awful

Size of room, comfortable bed , safe in room.
7.3
I was unable to connect my entire stay with the WiFi in the room; connection and speed was horrible. Even downstairs in the lobby and breakfast area, it was not that good. For a 4 star rated hotel, I expected a whole lot better. I've stayed at other hotels in Cancun and never had this problem. Staff I talked with said the internet is not good at this hotel. I would not stay here again.
Tonia L. Families with older children United States of America, December 24, 2014
Good value, great service

Helpful staff, good breakfast, good price
9
We stayed for two nights. Good variety of breakfast. Helpful sraff. Comfortable beds. Good value.
Rafal R. Couples Poland, February 8, 2014
Very nice hotel with great breakfast.

Delicious breakfast, comfortable bed,nice staff
9.7
Graet hotel for a good price....................................
Ting Y. Couples Taiwan, January 31, 2014
nice hotel

clean room . nice service. close to shopping mall
8.7
Martin S. Solo travelers Slovakia, March 11, 2013
Nice city hotel

modern, small gym available, spatial room
7.3
Christopher C. Couples United States of America, February 14, 2013
Great Hotel

Wifi Beds clean
9.3
Happy with everything. Would stay again. Clean and modern, wifi, free breakfast and nice firm mattresses.
Restaurant Tip: Walk down the street to the mall.
Luk S. Couples Hong Kong, February 12, 2013
cozy inn

near downtown, convenient in transportation
7.7
clean and seems newly decorated with good customer service, but fair soundproofing, able to hear clearly the conversation from the next door !!!
Christopher C. Groups United States of America, February 9, 2013
Good Hotel

Clean. Good beds. Wifi. Breakfast.
8.3
Chose this hotel Because of the price and good ratings. Wasn't disappointed. Came back and stayed again the following week. Service was good for me. Just be polite first. Everything you need at a fair price. Lots of pilots stayed here.
Travel tip: Supermarket down the street.

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