Back to hotel info

Recent customer comments

Filter by traveler type
Very good



based on 653 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.3
  • Location 8.7
  • Room Comfort/Standard 8.3
  • Service 7.5
  • Value for Money 7.9
  • Food/Dining 7.0
Sort by

bhavin P.
United Kingdom
May 22, 2013
really pleasant hotel to stay in
clean room, good service, good internet
Really good loved staying here, the staff were exceptional and really helped us out

Yuki N.
Japan
May 18, 2013
Small but good enough
Location, Staff, Services

Todd S.
Australia
May 12, 2013
A very solid hotel in a great location
Staff were excellent, room was large, and is in a great location.
I managed to miss my flight, but their inhouse travel agent made some calls and quickly got me rebooked and on my way without fuss. Very impressed.

Cody N.
Australia
May 11, 2013
an execllent hotel
Great breakfast; Friendly Staff, Affordable price

Celina H.
United States
May 07, 2013
Too expensive for the condition
Good location, friendly staff, close to restaurants and bars in Old town
I thought the price was a little high for the condition. It should have had budget prices. Breakfast needs some improvement, maybe stick to local options. Friendly staff. This part of old town was loud but there is a curfew so by midnight it was quite. Great restaurant across the street where you cook your own meat. Laundry service nearby. We walked all over town from here. Hanoi is much easier for walking.

Bo Z.
Sweden
May 05, 2013
Comfortable hotel
Clean room, very helpful staff and superb location

Bo Z.
Sweden
May 05, 2013
Good hotel in strategic location
Clean, comfortable room, good location and reasonable room rate

amanda C.
Australia
May 03, 2013
You can get much better for this price
Nothing apart from location
Hotel was old and room standard poor, smelt like cigarettes. Bed was actually a base without a mattress. Power shower was only redeeming feature. Left after one night.

Jan W.
Netherlands
May 01, 2013
Nice and clean hotel.
Friendly staff,clean rooms, good service.

Chan K.
Singapore
April 27, 2013
value for money
Location, standard and comfort
Location is in old quarter and shopping belt area. You can shop around and go back to your hotel to leave your shopping bags in the hotel and continue your shopping again. There is a BBQ restaurant which serves cheap and delicious quite near to the hotel. It is walking distance to places of interest like water puppet, hoan kiem lake and museum.