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Laguna Holiday Club Phuket Resort

61 Moo 4 Srisoonthorn Road,Cherngtalay, Thalang, Bang Thao, Phuket, Thailand 83110 (Show on map)

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Area: Bang Thao Number of Rooms: 79

Recent customer reviews

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Very Good

7.9

from 336 reviews

Value for Money
8.2
Location
7.7
Staff Performance
8.2
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.4
Food/Dining
6.8
All reviews (336)
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Jason G. Families with young children Singapore, August 7, 2015
Undeveloped potential

Room is spacious. Not too far from the airport. Easy access to facilities and restaurants of the other resorts in Laguna.
5.3
This is my 3rf stay at this resort. This resort has great potential. The room is spacious and has amenities that make one's stay here comfortable. However, it's also apparent that age is showing in it's overall appearance and functionality of the room and resort as a whole. The food at Seedlings is way below expectation and over priced. It's time for the owners to consider a major upgrading of this resort.
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Raymond S. Families with young children United States of America, July 30, 2015
It needs serious upgrades

Staff was helpful and friendly, shuttle bus, location
6.3
Our stay at LHCR was fine. The resort is not bad. It just needs some serious upgrades to be called 4 or 5-star. The resort is co-located within the Laguna Resorts and is probably the least favorite one. All Laguna Resorts are probably 5 star, but th LHCR is probably a 3 star and heading to lower if they don't upgrade facilities, rooms, pool, breakfast buffet, gym, service hours, bar, prices, lunch and dinner menu, amenities, and many other things that most hotels/resort in Phuket offer for the same price or lower. I don't mind paying for good food, services, and other things that make a vacation to go from "great" to "awesome". But, the LHCR didn't have anything to offer. LHCR felt like one of those old timeshare in Orlando, FL where everything around the resort has been upgraded except itself. It’s a 3-star resort surrounded by 5 star resorts within walking distance. I highly recommend that people pay the extra $5-$10 and stay in the other Laguna Resorts (Outrigger, Angsana, Banyan Tree, etc). Again, the resort is not bad, it just need to be upgraded, so it can offer the same quality service and amenities that the other hundreds hotels in Phuke can offer. If you are traveling with children, this is not the hotel you are looking for.
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Christopher H. Solo travelers Australia, July 25, 2015
Nice for the price

Location, Staff and pool
7.3
Spent 7 days at the hotel and for the price you pay you get a good value hotel. The staff could not be more helpful and if the restaurant, that has been set up to train disadvantaged youth in the hospitality industry, was very efficient if lacking a little on food variety. The 1 downside was the room I was in was a little old and the bathroom was in need of a few cosmetic repairs. However, I was too busy enjoying my trip to be too worried about this. Overall, for what I paid, I was very happy.
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Jeremy T. Solo travelers Australia, July 7, 2015
Laguna

Value, roomsize, staff
9.3
Very good
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Charles B. Business travelers United States of America, May 9, 2015
Average

Very average
5.7
So so
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Quek K. Families with young children Singapore, May 7, 2015
Average, away from activities, quiet

Golf, cheap
4.3
It's far away from everything except golf. Big room. Resort style. Mosquitos
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Quek K. Families with young children Singapore, May 6, 2015
Go for golf only

Golf golf golf
3.7
Far from everything except golf. You need transport for everything or walk a distance. Even hotel room needs to walk a distance. Waste too much time waiting for bus and walking. Even I rented a car and it's really far from everything
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Heidi S. Families with young children Australia, April 30, 2015
Great room for families

Large room, clean, pool
8.3
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Jeremy M. Families with young children United States of America, April 14, 2015
hidden fees

free shuttle around property, suite size and cleanliness of beach
6.7
While the hotel itself was very nice and the room was as advertised, we had a few issues with the staff. Usually when a hotel states that kids under a certain age stay free in a room, they have no problem giving an extra blanket or pillow for free and also free breakfast (when booking with adult breakfast). However this hotel wanted to charge extra for additional towels, blankets, pillows, etc. They also would not allow the kids to eat free (our kids ages are 5 and 7) for the breakfast but wanted to charge 600 Baht (about $20) per kid per breakfast which was outlandishly high as the breakfast selection altho alright wasn't amazing. The front desk manager even yelled at my husband (very un-thai like) in the middle of the restaurant at breakfast when he asked politely why we had to pay extra for the kids when they should have been included. Overall tho the hotel and grounds were lovely. The free shuttle going around the hotel compound and too and from the beach was great. Altho be warned there is not the usual street food and convenience stores averrable with in walking distance as there are in other places. I'm not sure that we would go back to this hotel just because of all the hidden fees that we discovered along the way.
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Chow H. Families with young children Hong Kong, April 9, 2015
good hotel suitable staying with children

good environment , good staff and good price
7.3
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Customer Reviews - Laguna Holiday Club Phuket Resort, Phuket

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