Excellent 8.1
Based on 14 reviews

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About Lake Saroma TSURUGA RESORT

Description

Nestled in the heart of Tokorocho Sakaeura, Lake Saroma TSURUGA RESORT is an ideal spot from which to discover Kitami. Only 80. Km away, this 4.5-star hotel can be easily accessed from the airport. This modern hotel is in the vicinity of popular city attractions such as Wakka Genseikaen.

Lake Saroma TSURUGA RESORT offers impeccable service and all the essential amenities to invigorate travelers. A selection of top-class facilities such as free Wi-Fi in all rooms, gift/souvenir shop, daily housekeeping, fireplace, 24-hour front desk can be enjoyed at the hotel.

The hotel features 70 beautifully appointed guest rooms, many of which include television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), air conditioning, heating. The hotel offers wonderful recreational facilities such as hot tub, sauna, hot spring bath, spa, massage to make your stay truly unforgettable. Lake Saroma TSURUGA RESORT is a smart choice for travelers to Kitami, offering a relaxed and hassle-free stay every time.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park

Fitness & recreation

  • sauna
  • spa
  • massage(s)

Swimming & soaking

  • hot tub
  • hot spring bath

Food & beverage

  • restaurant
  • bar

Pets

  • pets allowed

Cleaning services

  • daily housekeeping

On-site facilities

  • gift/souvenir shop
  • fireplace
  • elevator
  • shop(s)
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes
  • lockers
  • doorman

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Japanese
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Policies

Children 0-5 years old will be charged JPY 1080 per child per night when using existing bedding.

Children 6 years and over are considered as adults.

Guests who reserved a room with dinner must check in before 07:00 PM or dinner cannot be served and no refund provided.

The property provides a shuttle service between Kitami NUPS building and the property. Reservation is required at least 3 days prior to using the service.

  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-Out Until: 10:00 AM
Distance to Airport: 80. Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 4
Number of Restaurants: 3
Number of Rooms : 70
Parking Fee (per day): 0 JPY
Room Voltage: 100
Time to Airport (Minutes): 65
Year Hotel Built: 1986
Year Hotel Last Renovated: 2002
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.1
  • Facilities 10.0
  • Location 7.7
  • Room Comfort/Standard 8.0
  • Service 8.3
  • Value for Money 8.0
  • Food/Dining 8.6

TAN S.
Singapore
October 08, 2015
The room is too small.
Very beautiful sunset good dinner and breakfast
Very beautiful sunset good dinner and breakfast

TAN S.
Singapore
October 08, 2015
The room is too small
Good onsen . Staff are friendly
Beautiful view especially the sunset .dinner and Breakfast are good.

Ha T.
Australia
September 28, 2015
Excellent food and view
excellent sunset view, good food, staff are friendly and helpful
We are regretted to choose the western style room. The Japanese one has big window facing the lake and there is binocular provided in the room! The sunset view is fascinating and change each day with different weather. Buffet dinner is the best that you shouldn't miss.

Sharon L.
Singapore
August 10, 2015
Value for money
Location, good scallops, great value overall
A great stay, worth returning

Steven H.
Malaysia
April 28, 2013
Beautiful hotel, room with awesome lakeview
awesome view, great value for money, very beautiful hotel

Suan Y.
Malaysia
October 11, 2011
Great intro for japanese food
The spa is great, many variety of choices for food.
our first night in japan was in this hotel, so first impression on the food, stay, staff and environment is very essential to us! we love the dinner and breakfast buffet so much that they provide many variety. however, it is a bit difficult for us to know what "it is" as they only provide japanese description. the staff is friendly though they cannot speak english. myself also enjoy the spa in the hotel. the souvenir shop is a great place to shop too! my dislike is no english provision at all, we can't even brew the coffee by looking at the it.

AKIKO H.
Japan
August 12, 2015
フロントの対応
レストランのスタッフ、料理
フロントの即座の対応が愛想悪くて、 コストパフォーマンスの価値が少し下がった

ariya S.
Thailand
July 01, 2016
ทุกอย่างดีหมด วิวก็ดี แต่ชายหาดไม่สวยอย่างแรง มองได้อย่างเดียวสัมผัสไม่ได้
รร ที่เมืองนี้ไม่ค่อยบริการเท่าไหร่ เน้นไปทางให้ช่วยเหลือตัวเอง แต่ถ้าเราร้องขอก็มีคนช่วยเหลือ แต่ไม่บริการ ทุกอย่างดีหมด วิวก็ดี แต่ชายหาดไม่สวยอย่างแรง มองได้อย่างเดียวสัมผัสไม่ได้

CHAN O.
Hong Kong
June 13, 2015
無敵湖境!
環境優静,方便自驾游,食物還可
可看到夕阳的酒店

Kit Y.
Hong Kong
June 09, 2015
酒店景觀一流
酒店房景觀房間整潔食物設施


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