Good 6.8
Based on 26 reviews

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About Lancaster Gate Hyde Park Apartments


Well-positioned in Hyde Park, Lancaster Gate Hyde Park Apartments is the ideal point of departure for your excursions in London. From here, guests can enjoy easy access to all that the lively city has to offer. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Peter Pan Statue, Embassy of Nepal, Kensington Palace.

Offering hotel guests superior services and a broad range of amenities, Lancaster Gate Hyde Park Apartments is committed to ensuring that your stay is as comfortable as possible. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, express check-in/check-out, luggage storage, Wi-Fi in public areas, family room.

Step into one of 6 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms which can be found in some rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Superb facilities and an excellent location make the Lancaster Gate Hyde Park Apartments the perfect base from which to enjoy your stay in London.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • pets allowed

Guest services

  • express check-in/check-out
  • luggage storage

On-site facilities

  • family room
  • elevator
  • smoking area
  • shared lounge/TV area

Health and security

  • safety deposit boxes

Languages Spoken

  • English
  • French
  • Italian
  • Russian
  • Spanish
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There is no reception at this property, once you confirm your reservation, further information will be sent in an email for check-in instructions. Please note that these instructions must be followed so that staff are able to meet you on arrival.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 11:00 AM
Number of Rooms : 6
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Recent customer comments

Filter by traveler type
  • Hotel Condition/Cleanliness 7.0
  • Location 8.3
  • Room Comfort/Standard 6.8
  • Service 6.3
  • Value for Money 6.8
  • Food/Dining 5.6

karvin D.
United Kingdom
March 06, 2015
Very bad
Very bad

Richard T.
February 05, 2015
No central heating
They did not know we were coming. No working communications between agoda and the hotel. The room we had booked was used by the housekeeper. We was assigned another room. No central heating, no wifi in the apartment, dishwasher broken. The housekeeper did her very best to smoothen out the problems though.

Vania A.
February 02, 2015
More of a budget apartment
location, proximity to shopping areas, nice neighborhood
Very nice location. However, only 1 overwhelmed housekeeper so rooms are not very clean. Prepare to tolerate a bit of dirt and dust. We were staying at apt 5 (2 bedroom + sofa beds in living room, 2 bathroom), but 1 of the bathroom is NOT WORKING (shower head absent). Big problem with such a big group and only 1 bathroom. Furnishing is not really luxurious, more like a budget hostel. Price is good thought.. I guess you get what you pay for.

Jeyaraj R.
January 11, 2015
Heartbreak Holiday
1. Apartment not ready when we arrived. bed sheets and towels were on radiator only . 2. Caretaker made us wait outside in the freezing evening weather even when they well knew we were outside more than half hour and refused to pick up our calls.even the handphone number 3 Multiple electrical connections dangerously hanging ( photos available ) 4. Shower was broken and never fixed despite promise for next day.5 of us had to manage with one shower.this wasn't fixed even after 12 days 5 Gave us the apartment at the highest floor.had to carry our luggage from 2nd to 5th floor by stairs. Very difficult for older persons 6. Misplaced item supposedly thrown away without even checking with us also caretaker not picking up calls when we wanted to inform to be on call for 24 hrs 7. Furniture very worn out and torn (photos available ) 8. NEVER RECOMMEND TO ANYONE ever 9. Sofa beds were not what they were supposed to be . with iron beam on the back, very difficulty to sleep. also very dirty 10. On first day , tv was not fixed.asked us to shake the tv to see if it works. 11. Heaters in Apartment 5 were not working and additional heaters were NOT provided

Bjarne S.
December 21, 2014
Bad Experience
the room was big......
We arrived 2 pm and it was very difficult to get In, we wait for 30 minuts outside after we contact the Owner and they never call us back.. When we get In, after a lot of calls on the door, the housekeeper let us In but the Owner still never Call us back. When we get contact we could put our things In one of the rooms and return 5.30 😒 NOT a Nice start when the oldest person is 75 years... The bedroom was so cold that we had to put all the pillows In the window 😒 The bed In livingroom... Call that a bed it was just like laying on the floor and too short it was just a stool you put together 😢 We Were lucky it was only one day we had to stay there.. Check out time 10.30 Am!!!!!!!! So 17 hours for this stay really expensive.....

Sophia M.
November 10, 2014
Great value for money
Large apartment, easily fit 6 adults, good location, hassle free

ungku A.
June 28, 2013
Great location & comfortable
Access to Tube and bus direct to Marble Arch, Quiet Privacy for the family, clean rooms
Pleasant overall. Initial contact with them was a bit difficult but later on it was overall accommodating. Wi-fi wasnt working. Washing machine not working. Shower in master bathroom difficult to operate. Kitchen amenities acceptable. Lots of privacy for the family which was excellent. Staff friendly and accommodating

June 04, 2013
Strike off the apartment from AGODA's list.
Good location and access to tube station.
Apartment 5 could not fit 5 adults + 3 children,let alone 8 adults.Housekeeper cannot accommodate request for extra bed - pillows,blankets, linens & towels not prepared for 8 pax on 1st day.Shower area at common bathroom clogged & had to unclog ourself as housekeeping didnt act on complain. Washing machine out of order. No airport transfer as per their website (a lot of other misrepresentations from the website). Wifi only in masterbedroom. Difficult to get in touch with the person in charge of the apartment. Called AGODA to complain on day of arrival. Promised that matters will be looked into on Monday, 27/5/13, but no one called.

Bayanjargal B.
May 22, 2013
Space, location & price
Hotel was clean, and location was perfect

Vitoon K.
May 19, 2013
Nice place
Good location, nice place, close to nice restaurant
good place and good location for asian people because it close to bayswater road, just 5 minutes by walk.