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Lancaster Gate Hyde Park Apartments

49 Lancaster Gate, Hyde Park, London, United Kingdom W2 3NA (Show on map)

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Lancaster Gate Hyde Park Apartments London - Apartment 3 Lancaster Gate Hyde Park Apartments London - Apartment 3 Lancaster Gate Hyde Park Apartments London - Apartment 3 Lancaster Gate Hyde Park Apartments London - Apartment 3 Lancaster Gate Hyde Park Apartments London - Apartment 4 Lancaster Gate Hyde Park Apartments London - Apartment 4 Lancaster Gate Hyde Park Apartments London - Apartment 4 Lancaster Gate Hyde Park Apartments London - Apartment 4 Lancaster Gate Hyde Park Apartments London - Apartment 4 Lancaster Gate Hyde Park Apartments London - Apartment 4 Lancaster Gate Hyde Park Apartments London - Apartment 4 Lancaster Gate Hyde Park Apartments London - Apartment 4
Area: Hyde Park Number of Rooms: 6
Free Wi-Fi

Recent customer reviews

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Pleasant

6.8

from 26 reviews

Value for Money
6.8
Location
8.3
Staff Performance
6.3
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
6.8
Food/Dining
5.6
All reviews (26)
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Karvin D. Groups United Kingdom, March 1, 2015
Very bad
3.7
Very bad
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Richard T. Families with older children Sweden, February 1, 2015
No central heating

Space
5.7
They did not know we were coming. No working communications between agoda and the hotel. The room we had booked was used by the housekeeper. We was assigned another room. No central heating, no wifi in the apartment, dishwasher broken. The housekeeper did her very best to smoothen out the problems though.
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Jeyaraj R. Families with older children Malaysia, January 6, 2015
Heartbreak Holiday

Location
4
1. Apartment not ready when we arrived. bed sheets and towels were on radiator only . 2. Caretaker made us wait outside in the freezing evening weather even when they well knew we were outside more than half hour and refused to pick up our calls.even the handphone number 3 Multiple electrical connections dangerously hanging ( photos available ) 4. Shower was broken and never fixed despite promise for next day.5 of us had to manage with one shower.this wasn't fixed even after 12 days 5 Gave us the apartment at the highest floor.had to carry our luggage from 2nd to 5th floor by stairs. Very difficult for older persons 6. Misplaced item supposedly thrown away without even checking with us also caretaker not picking up calls when we wanted to inform her.claims to be on call for 24 hrs 7. Furniture very worn out and torn (photos available ) 8. NEVER RECOMMEND TO ANYONE ever 9. Sofa beds were not what they were supposed to be . with iron beam on the back, very difficulty to sleep. also very dirty 10. On first day , tv was not fixed.asked us to shake the tv to see if it works. 11. Heaters in Apartment 5 were not working and additional heaters were NOT provided
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Vania A. Families with young children Indonesia, January 2, 2015
More of a budget apartment

location, proximity to shopping areas, nice neighborhood
6.3
Very nice location. However, only 1 overwhelmed housekeeper so rooms are not very clean. Prepare to tolerate a bit of dirt and dust. We were staying at apt 5 (2 bedroom + sofa beds in living room, 2 bathroom), but 1 of the bathroom is NOT WORKING (shower head absent). Big problem with such a big group and only 1 bathroom. Furnishing is not really luxurious, more like a budget hostel. Price is good thought.. I guess you get what you pay for.
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Bjarne S. Families with older children Denmark, December 20, 2014
Bad Experience

the room was big......
4
We arrived 2 pm and it was very difficult to get In, we wait for 30 minuts outside after we contact the Owner and they never call us back.. When we get In, after a lot of calls on the door, the housekeeper let us In but the Owner still never Call us back. When we get contact we could put our things In one of the rooms and return 5.30 😒 NOT a Nice start when the oldest person is 75 years... The bedroom was so cold that we had to put all the pillows In the window 😒 The bed In livingroom... Call that a bed it was just like laying on the floor and too short it was just a stool you put together 😢 We Were lucky it was only one day we had to stay there.. Check out time 10.30 Am!!!!!!!! So 17 hours for this stay really expensive.....
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Sophia M. Groups Cyphrus, November 9, 2014
Great value for money

Large apartment, easily fit 6 adults, good location, hassle free
6.7
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Ungku N. Families with young children Malaysia, June 18, 2013
Great location & comfortable

Access to Tube and bus direct to Marble Arch, Quiet Privacy for the family, clean rooms
7.7
Pleasant overall. Initial contact with them was a bit difficult but later on it was overall accommodating. Wi-fi wasnt working. Washing machine not working. Shower in master bathroom difficult to operate. Kitchen amenities acceptable. Lots of privacy for the family which was excellent. Staff friendly and accommodating
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Saiful S. Families with young children Malaysia, June 1, 2013
Strike off the apartment from AGODA's list.

Good location and access to tube station.
4.3
Apartment 5 could not fit 5 adults + 3 children,let alone 8 adults.Housekeeper cannot accommodate request for extra bed - pillows,blankets, linens & towels not prepared for 8 pax on 1st day.Shower area at common bathroom clogged & had to unclog ourself as housekeeping didnt act on complain. Washing machine out of order. No airport transfer as per their website (a lot of other misrepresentations from the website). Wifi only in masterbedroom. Difficult to get in touch with the person in charge of the apartment. Called AGODA to complain on day of arrival. Promised that matters will be looked into on Monday, 27/5/13, but no one called.
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Vitoon K. Groups Thailand, May 9, 2013
Nice place

Good location, nice place, close to nice restaurant
6.7
good place and good location for asian people because it close to bayswater road, just 5 minutes by walk.
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Eng A. Families with older children Brunei Darussalam, April 27, 2013
Comfortable stay and friendly staff.

Location, Comfort and Space.
9.3
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