Very good 7.3
Based on 1694 reviews

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About Lancaster Hotel Manila


This ultra-modern condo-hotel is centrally located within a five-minute walk to the MRT Station and is the height of luxury in Manila. The suites have one to three bedrooms and are designed for long term stays, but serve the short term businessman or tourist with equal style. The hotel is near the Shangri-La Mall, Rustan’s Superstore, and the country's best schools such as Poveda, La Salle Greenhills, Xavier School, and The Immaculate Concepcion Academy, as well as the country's finest hospitals of Cardinal Santos, The New Medical City, and The Polymedic. This is the latest luxury facility in the growing capital city of Manila.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • fitness center
  • massage

Swimming & soaking

  • swimming pool [outdoor]

For kids

  • swimming pool [kids]

Food & beverage

  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar


  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • family room
  • elevator
  • salon
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • currency exchange

Payment types accepted for services

  • Visa
  • MasterCard
  • American Express
  • JCB

Languages Spoken

  • English
  • Filipino
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 15 km
Number of Floors: 42
Number of Rooms : 145
Room Voltage: 220
Year Hotel Built: 2007
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 7.4
  • Facilities 5.2
  • Location 7.7
  • Room Comfort/Standard 7.5
  • Service 7.3
  • Value for Money 7.5
  • Food/Dining 6.5

Allan S.
July 20, 2016
Points for improvement
2 elevators were on maintenance when I checked in. 1 functioning elevator was always full so after waiting for about 20 minutes, I decided to take the fire exit from the 19th floor to the ground floor and missed my complimentary breakfast to catch the start of the seminar at PICPA (across the hotel). Water in the bathroom was not that hot. There is no bidet. The staff was apologetic though for the inconvenience.

Oliver C.
July 20, 2016
dirty lobby, long queue in elevator
old hotel with only 1 elevator working for 30+ storrey building

Yeow K.
July 20, 2016
Mandaluyong visit
One out of three elevator is working, but I am sure it is better than having accident. Overall fine for me.

July 18, 2016
warm cozy place
very nice indeed

Paulnino V.
July 12, 2016
good loc, nice rooms. aircon too cold

Tricia D.
July 11, 2016
Please fix your elevators.
One functioning elevator for the entire building - the wait time each way was so long. We were situated on a high floor and have been waiting for 30 minutes to get to the rooftop pool to no avail. We decided to take the stairs instead - there was vomit all over on one of the floors we passed by. When we spoke to staff, they said they're already aware since the morning but still not cleaned. We ended up not going swimming because the pool is already very crowded, small and looks way different from the photo. Very disappointing. We had to make do with the small pot, pan and large serving spoon t do our cooking since they said they already ran out. On the upside, we enjoyed staying in the room. We requested for late check out and was accommodated because we had to wait an hour before they could check us in (plus elevator wait time of 30+ minutes). Staff is apologetic for our inconveniences. Hotel looks like it hasn't been maintained properly. Too bad because it could've been better had the amenities/facilities been working as they should.

Jo-an K.
July 11, 2016
Will never book again. DISASTER!!!!

benjamin S.
July 10, 2016
No thanks
Saved by its location.

benjamin S.
July 10, 2016
Look at previous Review
Save yourself the drama, pay a little more.

benjamin S.
July 10, 2016
Spacious room, great location and house keeping staff and that is where it ends. Elderly, please choose another hotel as the shower/ bathtub is a terrible design and an accident waiting to happen, unless of course you don't mind a 2 foot drop onto wet tiles with no hand rails or floor mat etc. If your in a hurry I would suggest picking a hotel/condotel that has more than one working elevator. This one on avg takes 40 minutes to get from the 20th floor to the upper ground floor. Upon check out if you are lucky you might get a spot in the elevator or enjoy carrying your luggage down the stairs. We can skip the section about trying to get back to your room with a line almost out the front doors. Not often will i complain, however i stayed at the beginning of my trip and then again for the last few nights of my trip and the elevator had not been repaired and it seems it wont be in the near future. Pay a little extra, stay elsewhere.