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Very good 7.3
Based on 1676 reviews

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About Lancaster Hotel Manila


This ultra-modern condo-hotel is centrally located within a five-minute walk to the MRT Station and is the height of luxury in Manila. The suites have one to three bedrooms and are designed for long term stays, but serve the short term businessman or tourist with equal style. The hotel is near the Shangri-La Mall, Rustan’s Superstore, and the country's best schools such as Poveda, La Salle Greenhills, Xavier School, and The Immaculate Concepcion Academy, as well as the country's finest hospitals of Cardinal Santos, The New Medical City, and The Polymedic. This is the latest luxury facility in the growing capital city of Manila.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • fitness center
  • massage

Swimming & soaking

  • outdoor pool

For kids

  • pool (kids)

Food & beverage

  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • family room
  • elevator
  • salon
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Filipino
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 15 km
Number of Floors: 42
Number of Rooms : 145
Room Voltage: 220
Year Hotel Built: 2007
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Food, drink and entertainment

Royal Lancaster Cafe

Royal Lancaster Cafe

Stay right in the hotel and enjoy the variety of food served at Lancaster Hotel Manilas in-house cafe, from well-prepared main dishes to scrumptious desserts. Located at the main lobby, the caf also features a bar where you can find broad selection of beverages, which includes gin, tequila, vodka, whisky bourbon, brandy, cognac, rum, and our house wine.

Roof deck Swimming Pool & Bar

Roof deck Swimming Pool & Bar

The swimming pool and bar allow guests to relax while appreciating the breathtaking view of the city skyline. Located at the topmost floor of our accommodation in Mandaluyong, with views of the urban skyline and bustling city streets, the pool is where you can enjoy an invigorating morning dip, refreshing afternoon break, or soothing end to your day. Take refuge from the heat, watch the sun go down, and relax as you savor a drink from the hip poolside lounge. For sheer urban drama and leisure, nothing beats Lancasters rooftop swimming pool and bar.

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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 7.4
  • Facilities 5.9
  • Location 7.7
  • Room Comfort/Standard 7.5
  • Staff Performance 7.3
  • Value for Money 7.5
  • Food/Dining 6.5

8 Bernard P.
June 25, 2016
Nice Stay
Not so lucky that one lift was operating during ny stay.

8.4 Bernard P.
June 25, 2016
Nice Location
Over All was a nice stay for me.But not so lucky that only one lift was operating during my stay.

9.6 stephanie B.
June 22, 2016
natsumis escapade
Great food, stratigic location, efficient service. Pleasant people.Warm and comfortable place.Thanks to lancaster hotel.

9.2 Muhd S.
June 22, 2016
Elevator problem
Been there twice. The lift is always under maintanance. The wait for one elevator was long. Other than that, everything was perfection.

6.8 Frederick F.
June 22, 2016
Our Stay
The buffet breakfast have few selection.

4 Randall L.
United States
June 19, 2016
Only one elevator working. Staff said the other two has been down for months. Housekeeping only changed sheets, never cleaned nor take out the trash and left the door unlocked. Bell staff are excellent.

2.8 Brooke J.
United States
June 14, 2016
One Elevator for a 33 Story Hotel?!?
There are 3 elevators in this more than 30-story hotel. But, only one of the elevators was working. This meant that guests had to often wait half an hour in line just to get on the elevator to get to their rooms. And, after waiting half an hour in line, the elevator broke while I was in it. I was able to get off in the lobby but as there were no working elevators, I had to walk up 27 flights of stairs just to get to my room.. The staff said they know of no plans to fix the broken elevators any time soon. I killed a cockroach in our room, the pool was dirty, and there were no hand towels or shower mat, and the refrigerator smelled moldy. But compared to the elevator, these were the minor issues. The one bright spot was the helpful staff, but the facilities were shockingly in need of repair. I would not stay there again.

5.6 Majhie G.
June 04, 2016
Definitely Not Going Back
Based on reviewer's and their photos online, I thought it was a nice place. Until I saw their elevator, the room, everything looks aged. Aircon doesn't work well, that's why it feels so hot. Blower is broken. Rugs/towels are gray (which means they don't wash it well or replace it. Eww!). Housekeeping don't answer calls. I want to check out right away in the middle of the night but I can't since I have an early flight tomorrow. I'm definitely not going back here!

2 Sam F.
United Kingdom
June 04, 2016
Rude staff who prefer to lie to the customer in order to conceal their ineptitude
1.5hrs for the concierge to order a taxi in the early afternoon!? Refusing a family of 3 adults and 3 young children to sit together at the same table for breakfast!? Paying for 3 buffet breakfast for 3 children when the website says CHILDREN BELOW 12 stay for free!? Being told that your shuttle bus service is ready and waiting for you only to find it has been secured for another guest and the shuttle bus meant for you has not even been ordered!? Staff who smile snigger condescendingly as you request assistance!? Staff who promise to refund for poor service and then refuse to action the refund!? Staff who flatly refuse requests?! If the above sounds appealing to you - then this is the perfect hotel for you!

9.2 Kristopher S.
May 27, 2016
Good Service & Very Good Staff
We had a very good experience staying here. The staff were very accomodating.