Very good 7.3
Based on 1709 reviews

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About Lancaster Hotel Manila


This ultra-modern condo-hotel is centrally located within a five-minute walk to the MRT Station and is the height of luxury in Manila. The suites have one to three bedrooms and are designed for long term stays, but serve the short term businessman or tourist with equal style. The hotel is near the Shangri-La Mall, Rustan’s Superstore, and the country's best schools such as Poveda, La Salle Greenhills, Xavier School, and The Immaculate Concepcion Academy, as well as the country's finest hospitals of Cardinal Santos, The New Medical City, and The Polymedic. This is the latest luxury facility in the growing capital city of Manila.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Valet parking
  • Car park
  • Airport transfer
  • Rental car
  • Shuttle service

Things to do, ways to relax

  • Fitness center
  • Swimming pool [outdoor]
  • Massage(s)
  • Tours

Dining, drinking, and snacking

  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar

Access, services, and conveniences

  • front desk [24-hour]
  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Laundry service
  • Dry cleaning
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • Currency exchange
  • Salon
  • Smoking area
  • Shared lounge/TV area

For the kids

  • Babysitting service
  • Family room
  • Swimming pool [kids]

Languages spoken

  • English
  • Filipino
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 15 km
Number of Floors: 42
Number of Rooms : 145
Room Voltage: 220
Year Hotel Built: 2007
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Verified traveler reviews

Filter by traveler type
Very good

  • Cleanliness 7.4
  • Facilities 4.9
  • Location 7.7
  • Room Comfort/Standard 7.5
  • Service 7.3
  • Value for money 7.5
  • Food/Dining 6.5
Sort by

August 28, 2016
Hotel not maintained
Hotel not fully maintained - dilapidated walls- scary, all elevators were undergoing maintenance hence you have to use the stairs from basement 2 parking up to ground floor. 1/3 elevators are working for the hotel. No complimentary coffees or tea in the room even if there is a kettle inside the room. I think coffees should be basic. They do not serve hot beverages in the room even if they have a coffee shop.

Naiza A.
August 28, 2016
Clean and nice staff

Monica V.
August 22, 2016
Poor everything
Poor AC Poor elevator Poor staff Though carbonara tastes good. I wont be going back to stay there.

Mark S.
August 22, 2016
Better but not Great
The Hotel is Clean, the Staff are Partly Okay, the over all experience was just right

Michelle A.
August 21, 2016
Good price, bad service
Only one elevator is working. It will take you at least 20minutes just for the elevator. Parking is horrible at basement 2. You have to climb to basement 1 just for the elevator. Front desk officer have given me the wrong key and it is not the first time. Since the elevator takes forever, we waited outside our room for more than 20minutes before the attendant came.

Dakila P.
August 15, 2016
Poor facilities - only 1 elevator functioning
Some appliances are not functioning well.

jeffrey P.
August 14, 2016
worst facility
untidy lobby stinks elevator worst it will take you 15mins just to go down from level 18 to ground level food also not so good staff is ok will never book again on that hotel

Joanna F.
August 08, 2016
Unpleasant stay.
Unpleasant smell. Dirty couches. Elevator sucks.

Annup V.
August 07, 2016
Bit embarassing but good staff and location
Check in took almost 1.5 hours, only 1 elevator works for a 30 storey hotel and beeps for overload if around 8 people get in... food is borderline terrible. On one night Room service didnt bother to pick the phone for around 30 minutes of continuous trying. Only plus point was location was very convenient for me to walk to agency office nearby and airconditioning in the room worked very well.

Eleanor C.
August 05, 2016
Nearest hotel to our office. Front-staff is always friendly, and they remember our names. Breakfast could be improved - sometimes food is cold, or almost empty when breakfast timing is not up yet. Please get the elevators fixed - for the first time, we had to queue to use the lift. We waited for a very long time before getting up to our rooms after a long day at work.


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