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Lancaster Hotel Manila

622 Shaw Boulevard , Mandaluyong, Manila, Philippines

Recent customer reviews

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Very good


based on
1625 reviews

1407 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (1625)
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Jian G. Business travelers China, May 12, 2013
the wash room is smelly

room is big,good location,with a mini cosino
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Dante P. Solo travelers United States of America, May 8, 2013
Close were i normally go to do my bussinnes

Clean good size room good food
This time i only have one complain they dont have towel in there pool at all
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Donald R. Couples United States of America, May 7, 2013
The worst hotel I have ever stayed at.

The only good thing was the accomodating nature of some of the staff.
Undoubtedly a huge disappointment: I paid for the one bedroom executive suite inclusive of breakfast, overpaid I should say .. and then there was an additional charge to use the pool or gym. The towels and bedding smelled bad and looked old and dirty / stained, the curtains were wrinkled like they were taken out of storage and hung without ironing, the furniture looks old and stained, there were only 2 available plugins for charging phones and both were far from the cable that had to be strung across the room to connect to the internet, connecting and staying connected to the internet with their password was hard to to do and required multiple logons every hour after completely reconfiguring your laptop network settings completely, there were cracks and gaps in the concrete of the walls in the hallways and pieces of the wall in the room completely missing, an old style television about 50 pounds and only 1 clear channel on cable and it was broadcast in tagalog instead of english, no plugin in the bathroom for curling hair or whatever, the shower is inside a regular bathtub, unorganized that there was no emergency evacuation plan, front desk / housekeeping phone number list, and no room service menu in the room at all so when you like to order the restaurant employee brings the menu and you feel rushed to order while he / she is there, the elevators are less than enough to get you to your rooms speedily especially because the employees use the same elevators as the guests. One guard was extremely rude and not treating the guests well. I prepaid for 5 days but left on the 2nd day swearing never to return. Because there was a no cancellation policy I let my driver and brother in law use that room and went to other hotel where I have been happy ever since.
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Tanya Q. Groups Philippines, May 7, 2013
great location of the hotel will stay here again

near to everything, easy access to transportation
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Damien S. Couples France, May 7, 2013
Perfect for for business travelers in this area

close to malls, close to business centers, close to subway
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Tanya Q. Couples Philippines, May 6, 2013
Easy Access to all major establisment

near mrt station, shopping malls
my stay in lancaster hotel is pretty good...this is not my first time to stay here thats why i like it beacause its near to all establistment!
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Tanya Q. Couples Philippines, May 5, 2013
near shopping malls, easy acces to mrt

near the shopping malls, acces to transportation, near airport
It was a pleasant stay on this hotel near almost everything.
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Ian C. Groups Philippines, April 28, 2013

casino, bed, room
Average. Rooms are not sound proof. You can hear people o in the room while your in a ay
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Arthur B. Families with young children Philippines, April 27, 2013
Comfort and value for money.

Central location, value for money, friendly staff.
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Josephine P. Business travelers China, April 22, 2013
convenienence, close to central of the city

convenienence, close to central of the city and have an open kitchen
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