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Lancaster Hotel Manila

622 Shaw Boulevard , Mandaluyong, Manila, Philippines

Recent customer reviews

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Very good


based on 194 reviews

1446 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
Groups (194)
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Roschelle D. Groups Philippines, May 21, 2016
Good Staycation location with friends
The pool is clean, Rooms are bit small but ok , the beds are clean and soft, the only downfall is the slow elevators
Maria C. Groups Philippines, May 15, 2016
Perfect for party/night out
Not strict when it comes to party. 😊
Zaire L. Groups Philippines, April 9, 2016
We will definitely come back. :)
Me and my sister stayed for 2 nights and it was really great. Comfortable bed, nice view, helpful and friendly staff, location is great (lots of resto, shops and banks are just nearby), and the hotel services are fast. The only problem is only 2 elevators are working. But still we'll definitely come back.
Jose M. Groups Philippines, March 26, 2016
Overnight Trip
Got a 3 bedroom Suite. Good but one aircon is not working properly, only 2 elevators working on a full occupancy with 30 floors to cover, takes a lot of waiting time. Parking hallway (one vehicle can only pass) is very tight and good thing we didn't encounter a car going down and out of the basement.
Cristina S. Groups Philippines, March 5, 2016
Front desk officer are very accommodating, after they learned that we'll be having a party, they immediately suggest to get the bigger room instead. We had so much fun and room service is fast.
Debie A. Groups Philippines, February 21, 2016

Consolacion C. Groups Philippines, February 21, 2016
Very slow elevator
Only one elevator was working. So it took about 10 mins before we can catch an elevator to go up and down. Very time consuming!!
Ryan D. Groups Philippines, February 20, 2016
Lourdes J. Groups Philippines, January 31, 2016
Just one thing
It would have been better if the hotel can provide a complimentary coffee like 3 in 1 which is good for 2 person would have been greatly appreciated.The rest was great, The staff were nice and attentive. you get what you pay for.
Rowena B. Groups Philippines, January 17, 2016
Near Megamall & walking distance other restaurants

Clean room, no fuss with neighbors
I got the loft type room with 2 bedrooms & a small kitchen. The room was nice with standard complimentary water (but that was all it, no compli coffee/tea). I checked each room before my group came in, all was working. However, as we were starting to settle in, we encountered the problems; 1 room had a broken air-con, reception/ guest service/ housekeeping took several rings before someone answered our call, lousy shower, not strong toilet flush so you can't do no.2, elevator service took too long (maybe because the bldg had 30+ floors, I don't know). Breakfast was on buffet but it seems like a set meal. There were only 2 viands (tapa & tuna with scrambled egg, you can't even request for sunny side up), I don't even know why they call it buffet. I don't mind paying extra as long as the service is good but next time I won't check in in this hotel, pricey yet you don't get the value for money. 4 star hotel? I don't think so.
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