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Lancaster Hotel

Matumbo Road, Lapu-Lapu City, Mactan Island, Mactan Island, Cebu, Philippines (Show on map)

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Area: Mactan Island Number of Rooms: 42

Recent customer reviews

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Pleasant

6.5

based on
351 reviews

Value for Money
6.7
Location
6.9
Staff Performance
7.0
Hotel Condition/Cleanliness
6.0
Room Comfort/Standard
6.9
Food/Dining
5.5
All reviews (351)
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Ulric D. Couples United States of America, August 26, 2013
Satisfied

Friendly staff,Clean rooms,good location
8.3
This hotel/Condo is located seven minutes from the Airport,ten minutes walk to a small shopping plaza.the rooms was very large,very clean,great staff on call 24/7ac work great,our stay was very comfortable.I recommend this hotel/Condo to everyone.Another thing fully equipped kitchen for cooking.I will stay there again,I like it there.
Keith M. Couples Australia, August 17, 2013
Not was advertized.

Cannot think of any.
3
Very noisy, the road noise never stops, just 24/7. Have to pay to use the pool. Not was advertised, just a broken down condo. Do not believe me check-in and find out. Taxi drivers stop on the other side of the road and urinate. The room was dirty and smelly. The shower was awkward to get in and out of, dangerous. You had to ask for the room to be cleaned.
Rolando A. Couples Philippines, August 8, 2013
Very, Very Poor and I`m really upset, unsafe

Worst, Unsafe & No Food
3.3
NO STAR,not regognized and Agoda should not recommend this Hotel, really & Very Unsafe
Ron A. Solo travelers United States of America, July 31, 2013
Close to airport

off the main street, nice staff, good possibilities
5.7
Stay was not what was hoped for but was ok. Nice Staff was helpful. Roomy with kitchenette. Needs updating. Need transportation if you stay here. Normal taxi or tricycle not available. Do get shuttle to the airport.
Mendeluz B. Families with young children Philippines, July 22, 2013
Not up to international standards

Proximity to the airport
3.7
Did not sleep well because the room reeked of cigarette stench (I actually requested for nonsmoking room). The blanket was the thinnest of cotton sheets - there was no comforter/warm blanket. The hallways were a bit scary. The shower needs some good plumbing to ensure steady hot water stream.
Ann J. Families with young children Philippines, July 10, 2013
T'was good and less hassle.

Our room is huge with clean utensils and fully furnished. Bathroom is clean though it is not really big.
6.7
We had a great time there and feel comfortable using the appliances and clean utensils. There's no water electric pot and this is the only one that made me hassle since i am a coffee drinker. Though it is quite old, but as long as it clean with neat sheets and towels, with comfortable bed, guess it would be fine. Only thing, no decent front desk and hotel entrance.
Ooi B. Couples Singapore, July 7, 2013
relax, attractive historical views

quiet, big, natural
6.7
this hotel has spacious rooms and beautiful swimming pool.
Alastair G. Couples United Kingdom, June 29, 2013
one night stay nice large rooms nice to have stair

large 2 floor room
7
nice rooms kitchen 2 CR including bathroom lounge dinning areas and kitchen on one floor and 2 berooms up staurs quiet area difficult to find but ok near airport but no noise
Jezalin P. Couples Philippines, June 14, 2013
Hotel room wasn't very well maintained.

It has a kitchen
6.3
Jezalin P. Couples Philippines, June 13, 2013
You get what you pay for

it has a kitchen, spacious room, friendly staff
6.7
We only chose this place because it was the only affordable hotel i could find that has a kitchen. But the hotel did not feel like a hotel. There was no complimentary water, towels were missing, the smell is not too pleasant, the room was not too clean. It felt more like an old condo than a hotel. But for it's price, I'm not asking for a lot.

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