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Lancaster Hotel

Matumbo Road, Lapu-Lapu City, Mactan Island, Mactan Island, Mactan Island, Philippines (Show on map)

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Area: Mactan Island Number of Rooms: 42

Recent customer reviews

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Pleasant

6.4

from 368 reviews

Value for Money
6.6
Location
6.8
Staff Performance
6.9
Hotel Condition/Cleanliness
6.0
Room Comfort/Standard
6.8
Food/Dining
5.5
All reviews (368)
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Susumu N. Families with older children Japan, December 31, 2012
location and rooms are bad

-
2.3
The surroundings are dirty.The water had rust and not safe to used.The door of each room had dirt and atain,the flooring at the hallway is rough. The staffs looked concern to their guest but not good when it comes to a technical problems.
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Susumu N. Families with older children Japan, December 31, 2012
we may called "haunted hotel"

Dirty room and contaminated water
2
we were so disgusted upon the arrival. We were welcome at the back entrance.I wonder why? The room reserved to be wasn't prepared. we expected that the room is nice to take a rest but unfortunately we we're asked to transfer and choose other rooms due to water problems and other facilities.The room we transferred wasn't clean and smelly.I also saw a rat running at the corner of that restaurant.we couldn't help to stay for a night till my mother comes .I think all of us will get sick especially for the baby who will come with us on the next day.The staff apologized for the inconveniences.I think its not right to give patience.We paid the room as what it promised.The hotel should be ready to their guest satisfaction.
Travel tip: this is not a recommendable hotel.it will be a bad prestige and bad impression to your company.
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Arsenio J. Groups Philippines, December 4, 2012
near the airport

near mactan island, free airport transfer
4
hotel looks old and gloomy. smells cigar. u can cook.
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Edvin B. Couples Norway, December 3, 2012
Not clean hotel

bad
2
Not nice hotel, not clean. very old. I will never go back there again.
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Mohammad H. Solo travelers Singapore, November 23, 2012
Spacious room and good services

Convenient location.
7.3
Poor surrounding as all the other rooms available are abandon and half way built. Not recomended for family.
Travel tip: Convenient location.
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Ian R. Solo travelers Australia, November 21, 2012
nice rooms

convenient location to the airport
7.3
described mostly accurate except foyer in pics was of another hotel operating out of same location. property has approx. 300 rooms but was never finished. some are owner occupied, some are rented on long term basis (either serviced or non-serviced) and some are rented by 2 different hotels.
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Marjorie B. Families with young children Philippines, November 17, 2012
Neat and tidy rooms

Free wifii
8
Felt safe and rested well at the end of the day. Definitely bringing my family again
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Ana R. Couples Philippines, October 28, 2012
Junk hotel

no selling point
2
This hotel is dirty, they don't have amenities except for the swimming pool... I will not recommend this hotel is just a waste of money....
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Ana R. Couples Philippines, October 27, 2012
Junk Hotel

no selling point
2
In this hotel they have no service except for the hotel transfer, no food service no make up room service, to top it all this hotel is a nightmare for those who want to relax and enjoy their vacation.....
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Maureen S. Families with young children Philippines, October 1, 2012
Clean Hotel and lovely rooms

The rooms are very accomodating and spacious
9.7
We stayed at short-time only yet it was nice. The comfort rooms are clean. The bed and dining rooms were great. I love the kitchens, yet was not able to use it to the fullest as we just stayed for just one night.
Hotel Feature Tip: It's nice to look for a hotel where you can have a relaxing time on the evening like swimming in the pool or enjoying the hot massage on the comfort room's bathtub. Also, look for a room where u can enjoy cooking or baking your favorite foods.
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Customer Reviews - Lancaster Hotel, Mactan Island

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