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Lancaster Hotel

Matumbo Road, Lapu-Lapu City, Mactan Island, Mactan Island, Cebu, Philippines (Show on map)

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Area: Mactan Island Number of Rooms: 42

Recent customer reviews

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Pleasant

6.4

based on
365 reviews

Value for Money
6.6
Location
6.8
Staff Performance
6.9
Hotel Condition/Cleanliness
6.0
Room Comfort/Standard
6.8
Food/Dining
5.5
All reviews (365)
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Cecilia C. Couples Philippines, May 31, 2012
Good location

The hotel is only 10 to 15 minutes away from the Mactan Airport.
5.3
the location was good because of its proximity to the airport. however, it is located on a narrow, dark street and not many commercial complex. it was actually an apartment hotel. the reception area was found at the back of the reception of the apartment and beside a billiard or pool table and opposite was a bar. its not a good sight when you first come to the hotel. the reception area should always be cozy, with sofa, etc. theirs was a table and 2 guest chairs in front. the room was fairly ok, it has a kitchen with complete cooking facilities, sofa and a bar. the aircon was cool. the price of the hotel should include breakfasts.
Ken B. Solo travelers United States of America, May 30, 2012
adequate

nice room, staff was very accomadating and pleasant
8.3
Unfortunately the hotel is not very close to things and there are apartments attached that the occupants are not very nice and give angry stares alot. very noisy also.,
Sightseeing/Attractions Tip: good korean restaurants and nice massage spa nearby
Hiadee B. Couples Philippines, May 29, 2012
cozy but deserted

airport transfer is free
6.7
hotel looks old and deserted from the outside..the room was fine..comfortable bed with mini kitchen and sala..some utensilswere not so sanitary..no complemetary water or drinks..
Styries F. Families with young children United States of America, May 25, 2012
Nice hotel with great staff!

Clean rooms, great helpful staff, and clean pools
10
Upon arrival at Cebu Airport, free fast transportation for 5 adults and 2 children age 9, and 10, and luggage, was no problem. We choose 2 studio rooms instead of 2 bedroom townhouse because of elderly mom. Rooms were clean, kitchen area, with all necessary items, were in great condition. Location of hotel is 5 minute walk or 2 minute taxi ride to many restaurants, and supermarket, for your food items to cook. Hotel staff were available 24hrs to attend to guest needs. Including advice on places to see, and set up private transportation if desired. Pool area was clean with tables and chairs for all guests. Pool was clean and great to swim and cool off. Overall this hotel is great place to stay as it is close to airport, restaurants, tourist places, and beaches are short drive away. We plan to stay here on next visit to Cebu.
Sightseeing/Attractions Tip: Private drivers are available to take city tour with very low cost, even for our group of 7.
Boon H. Solo travelers Singapore, May 6, 2012
Hotel under renovation.

Serviced apartment style hotel with Kitchenette facilties
4.7
We are surprised when we reached hotel as the picture shown does not look same. When we reached the hotel, the check in counter is located at the back of the building instead of the front and we thought we had come to wrong place. Everything look old and worn out. Wifi are not available. Rubbish in room are not cleared and has foul smell.Location are not so convenient and not taxi outside the hotel. Road link to main road are dark at night.Not recommended to Single lady.
Robert M. Couples Australia, May 4, 2012
Great location.

Close to the mall. Rooms large and fully equipt kitchen. Very clean
9
Enjoyed my stay as the staff were friendly and helpful.
Sightseeing/Attractions Tip: On mactan there are plenty of fine resturants close by and major attractions a short taxi ride away.
Olivier B. Families with young children France, May 1, 2012
Nice

location
8
just a stop by hotel for us, simple and convenient to move in the next morning
Ana R. Business travelers Philippines, April 30, 2012
Great location but the hotel is not well-maintaine

Near airport
5
Not for business travelers. The hotel Is very near airport. The rooms are not well-kept as well as the surroundings. There are also no food available in the condotel so you either have be already eaten before coing back to the hotel or have a food delivered. The photos shown are far from the actual. The price does not compensate the rooms. Although the frontdesk are pleasant and iHs happy to serve eah guests. I would recommend this propbably to families who want to cool their own food because they have conplete facilities for cooking.
Travel tip: The hotel Is very near airport. The rooms are not well-kept as well as the surroundings. There are also no food available in the condotel so you either have be already eaten before coing back to the hotel or have a food delivered. The photos shown are far from the actual. The price does not compensate the rooms. Although the frontdesk are pleasant and iHs happy to serve eah guests. I would recommend this propbably to families who want to cool their own food because they have conplete facilities for cooking.
William T. Solo travelers Australia, April 23, 2012
A little Overpriced for what it is

Large Rooms
4
On my first night we had no hot water, we were given another room. In this room the water pipes had to be unclogged. On the third day once again no hotwater. The hotel is in need of a good maintenance overhall. The staff although being courteous are very really need some hospitality training. The hotel is way overpriced given the state of the rooms and the level of service. Their menu is quite pricey as well. I was most disappointed.
John K. Solo travelers United States of America, April 21, 2012
Private hotel/condo nice pool and dinning area

NIce and private, friendly helpful staff
8
I enjoy the condo feel the place has. There is a living area and bed area with a nice little galley kitchen.

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Customer Reviews - Lancaster Hotel, Cebu

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