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People love this hotel for:
    Nearest transport:
  • Lancaster Gate Tube Station (0.0 Km)
    Area recommended for:
  • shopping
  • sightseeing
  • restaurants
    Distance to airport:
  • London City Airport (15.8 Km)
  • London Heathrow Airport (19.7 Km)
    Customer comments:
  • "City center location", "Nice and clean hotel", "Quiet place"
    Top nearby attractions:
  • Hyde Park (0.7 Km / 9 min walk)
  • Four Seasons Chinese Restaurant (0.8 Km / 10 min walk)
  • Kensington Gardens (1.2 Km / 15 min walk)
  • Science Museum (1.6 Km / 20 min walk)

Note: Distances are measured as a straight line.

Lancaster London Hotel

Lancaster Terrace, Hyde Park, London, United Kingdom W2 2TY (Show on map)

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Features of Lancaster London Hotel

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • bar
  • business center
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes

Sports and Recreation

  • fitness center


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • Arabic
  • Catalan
  • Dutch
  • English
  • French
  • German
  • Greek
  • Hungarian
  • Italian
  • Japanese
  • Lithuanian
  • Polish
  • Portuguese
  • Spanish
  • Thai

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Hotel Description
Located on Lancaster Terrace, guests staying at the Lancaster London Hotel are only 20 minutes from London’s...see more Located on Lancaster Terrace, guests staying at the Lancaster London Hotel are only 20 minutes from London’s Heathrow Airport. With Hyde Park sitting directly to the south, the hotel features one of the best views in London. While Marble Arch and the plethora of Oxford Street shops are within walking distance, the hotel offers a car rental service for guests to visit nearby sites such as Harrods, Knightbridge, and Hyde Park. Ideal for business travelers, the city’s financial district is 15 minutes direct by London Underground. On-site restaurants, including Nipa and Island, serve fine international cuisine throughout the day while the lounge bar specializes in mixed drinks and beverages. With a convenient location close to famous local attractions, the Lancaster London Hotel is perfect for all travelers.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (291)

Business travelers (65)

Couples (115)

Solo travelers (34)

Families with young children (25)

Families with older children (31)

Groups (21)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (291)
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Casandra P. Couples
Singapore, October 12, 2015
Great Location

Location, Customer Service, Bathroom
Location - The hotel is less than a minute's walk from the Lancaster Gate tube station which makes it convenient to travel around. Customer Service - Our room lights went out at night and we were given a free upgrade which we were pleasantly surprised with. Bathroom - The bathroom was really spacious and it had a big enough bathtub for a good soak.
Chanannat P. Families with older children
Thailand, October 11, 2015
Great location and easy to access shopping street

Location, Easy acess, Close to tube station
Comfortable but room is quite noisy
ADEDOYIN A. Solo travelers
United Kingdom, October 12, 2015
Great Location

Lancaster Gate is really lovely and central. The hotel is very well priced and I loved the lounge area on the 1st floor.
Amazing stay in a lovely location. A good 4* hotel. Only issue I had was the size of the twin beds. The bed was way too small, nearly fell off and I am tiny in size.
Hussam A. Couples
Saudi Arabia, October 07, 2015
We like it

V. Lovely staff, nice view and tea floor ,,.
gladys M. Couples
Canada, October 12, 2015

Front desk
Pretty good
Ng C. Couples
Hong Kong, October 08, 2015
Great Location, friendly staff

Location, staff, and room comfort
We spent 7 nights at this hotel, all were great. Very near to tube station and only took 20 mins from Heathrow Aiport by express train to Paddington station and walked 5 mins to get to the hotel. Staff are very friendly and helpful. Lots of small cafe and resturants nearby the hotel even after late evening. Hotel room is reasonable decent, and quite in the morning. Recommended to other travellers.
Yuan Y. Couples
Singapore, October 03, 2015
Disappointing stay

conveniently located, prime location, comfortable bed
We were disappointed with our stay at this hotel. It was expected to be our "best" hotel in London but it turned out badly. Its facilities' were old. We had our rooms changed twice before we were allocated an acceptable one. The issues were noisy toilet (caused by failing mechanical part), faulty toilet door and a non-working air-con system. However, the final one which we accepted still has noisy air conditioning system but, we just accepted it as it seemed to be the "norm" in this hotel. It also did not help that their managers were unapologetic. Their responses to our feedback had been slow too. Overall, for the amount paid, Lancaster London is definitely disappointing.
Mohammed A. Couples
Saudi Arabia, October 03, 2015
It was a new experience in different place

Location, service and cleaning
Firstly , the receptionist was so nice and service my fast but there was a misunderstanding between my booking by agoda and hotel that because I booked an executive room but when I arrived there was no executive room and she told me that the photos in agoda not like the price and the room in hotel so I stayed in standard room for first night then moved in to executive room next day , anyway I was understandable and take this miss point as a mistake between agoda and hotel .
Natchiya J. Families with older children
Thailand, October 01, 2015
good hotel

location , Thai Restaurant, concierge
Marisa P. Families with older children
Netherlands, September 26, 2015
Luxury hotel in great central location

Location, staff, room service
We were only there for one night and really appreciated the quiet convenient location, beautiful park and London cityscape views, and friendly efficient staff! We would absolutely recommend and stay at this hotel again in future.

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