2015
Excellent 8.2
Based on 479 reviews

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About Lancaster London Hotel

Description

Located on Lancaster Terrace, guests staying at the Lancaster London Hotel are only 20 minutes from London’s Heathrow Airport. With Hyde Park sitting directly to the south, the hotel features one of the best views in London. While Marble Arch and the plethora of Oxford Street shops are within walking distance, the hotel offers a car rental service for guests to visit nearby sites such as Harrods, Knightbridge, and Hyde Park. Ideal for business travelers, the city’s financial district is 15 minutes direct by London Underground. On-site restaurants, including Nipa and Island, serve fine international cuisine throughout the day while the lounge bar specializes in mixed drinks and beverages. With a convenient location close to famous local attractions, the Lancaster London Hotel is perfect for all travelers.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Car park
  • Airport transfer

Fitness & recreation

  • Fitness center

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Concierge

On-site facilities

  • Facilities for disabled guests
  • Elevator
  • Smoking area

Health and security

  • 24-hour front desk
  • Safety deposit boxes

Business & money services

  • Currency exchange

Languages spoken

  • English
  • Arabic
  • Catalan
  • Dutch
  • French
  • German
  • Greek
  • Hungarian
  • Italian
  • Japanese
  • Lithuanian
  • Polish
  • Portuguese
  • Spanish
  • Thai
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Policies

When booking for 10 or more rooms, different policies and additional supplements may apply.

Child and extra bed policy
Children 0-2 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 15.50 GBP
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 15 miles
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 18
Number of Restaurants: 2
Number of Rooms : 416
Parking Fee (per day): 45 GBP
Room Voltage: 220
Time to Airport (Minutes): 45
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Important notice

From July 1, 2016 to May 1, 2017, there will be an alternative main entrance to the property due to renovation.
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Verified traveler reviews

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 8.9
  • Room Comfort/Standard 8.0
  • Service 8.5
  • Value for Money 7.7
  • Food/Dining 7.6
Sort by

Mark G. from Canada
Solo travelers
Stayed one night in August 2016
Solid Paddington Hyde Park Hotel
Good choice for a quick London visit.
Reviewed August 08, 2016

振寬 陳. from Taiwan
Groups
Stayed 2 nights in July 2016
I was very disappointed
I booked a high floor park view romm with upgrade extracharge for 2 night but I was arranged in a room at 5th. floor room without park view. After argument. My room changed to another room at 8th floor but sill only a small corner of the Hyde park can be seen on the 2nd. day.
Reviewed August 03, 2016

Rob D. from United Kingdom
Couples
Stayed 2 nights in July 2016
Lovely hotel nd the staff make this place really enjoyable
Stayed again for the RideLondon100 event. Staff were so helpful arranging secure storage for bikes while the room was made ready. They even allowed the bikes into the room for safe storage and easy access on the day of the ride. There is no doubt that the Concierge and Reception staff were more than helpful, going out of their way to make sure we were truly happy with our stay. We will be staying here again after experiencing such high standards.
Reviewed August 02, 2016

yiktsay H. from Malaysia
Couples
Stayed 5 nights in July 2016
convinient location
subway is nearby, food is good, room is spacious and clean, everything is good.
Reviewed July 13, 2016

Dilip S. from United Kingdom
Families with older children
Stayed one night in June 2016
average service
rooms were not ready despite asking for early check in as we were attending a wedding at the Hotel, others in the queue after us were being given room while we were asked to wait?, went to sleep late after the wedding and the fire alarm went off a number of times after 6:30 am, disappointed with my stay this time despite being offered a discount.
Reviewed July 01, 2016

Giang T. from United States
Couples
Stayed one night in May 2016
Hotel smells bad !
The whole hotel smelled of mildew. It was so bad in my room and my friends' that we had to open all windows to let air in !
Reviewed June 29, 2016

WING W. from Hong Kong
Couples
Stayed 5 nights in June 2016
Good Location
Good Location
Reviewed June 26, 2016

jane H. from United Kingdom
Couples
Stayed 2 nights in June 2016
room shower
Lovely hotel however shower in room cold or hot, rooms in much need of updating. The staff were second to none. Lovely area and near tube to get you anywhere.
Reviewed June 22, 2016

Michael H. from Australia
Couples
Stayed 2 nights in June 2016
Good
Only complaint was the 12.5% service fee added to the bill for the self service buffet breakfast. Not on, Otherwise very good
Reviewed June 21, 2016

Hui L. from Malaysia
Couples
Stayed 7 nights in June 2016
The human touch
Lancaster team made our stay a fond memories. Although the facilities is a little old, the warm care and service delivered supplemented it all. We will be back again.
Reviewed June 21, 2016



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