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Langkawi Lagoon Resort

Lot 78, Jalan Kuala Muda, Padang Matsirat, Kuala Muda, Langkawi, Malaysia 07100 (Show on map)

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"Lousy hotel . Bad location. Service is bad. ..."

  • Sunil, United Arab Emirates
  • June 22, 2015
  • Area: Kuala Muda
  • Rooms : 156

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Room Types
Max
Rates
Deluxe Hill View Beachfront Hotel Room
Deluxe Sea View Beachfront Hotel Room
Deluxe Hill View Beach Front Hotel Room
Deluxe Sea View Beach Front Hotel Room
Deluxe Hill View Room Only
Deluxe Sea View Room Only
Deluxe Hill View Room Only
Deluxe Sea View Room Only

 

When would you like to stay at this hotel?

Features of Langkawi Lagoon Resort
Facilities

24-hour room service

airport transfer

babysitting

bar

bicycle rental

business center

car park

coffee shop

concierge

elevator

facilities for disabled guests

family room

laundry service

meeting facilities

poolside bar

restaurant

safety deposit boxes

shops

smoking area

tours

 
Sports and Recreation

fitness center

garden

massage

outdoor pool

pool (kids)

private beach

sauna

spa

steamroom

tennis courts

water sports (non-motorized)

 
Internet

Wi-Fi in public areas

  
Parking

car park

  

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An ideal place to relax and rejuvenate, the 4-star Langkawi Lagoon Resort is located on the west coast of Langkawi Island, the largest of an archipelago of 99 beautiful and exotic islands. The resort, directly on a pristine sandy beach, offers picture-perfect views of the ocean and nearby rolling hills. A wide range of leisure and recreational facilities, including a beachfront swimming pool, gym, sauna and steam rooms, and many water sports, are available, while the Mahsuri International Exhibition Centre is only a five-minute drive away. For a true Malay experience, reserve a suite on stilts in the unique Sea Village. To make your reservation at Langkawi Lagoon Resort, please proceed to our secure online booking form. An ideal place to relax and rejuvenate, the 4-star Langkawi Lagoon Resort is located on the west coast of ... see more
Children and extra beds:
Infant 0-1 year(s)
Not allowed to stay
Children 2 year(s)
Not allowed to stay
Children 3-11 year(s)
Must use an extra bed

Minimum age of guests is: 3 year(s).

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Check-In From
3:00 PM

Check-Out Until
12:00 PM

Distance from City Center
20 km

Distance to Airport
3.5 km

Number of Floors
3

Number of Rooms
156

Room Voltage
240

Time to Airport (Minutes)
5

Year Hotel Built
2002


Recent customer comments

Filter by Traveler Type

 

Very Good

7.7

from 1146 reviews

Value for Money
7.4
Location
7.6
Staff Performance
7.9
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
7.5
All reviews (1146)
Sort by:
Sunil J. Families with young children United Arab Emirates, June 22, 2015
Lousy hotel . Bad location. Service is bad.

Lousy hotel . Bad location. Service is bad.
8
Its very bad choice. Staffs doesn't have any idea about their job
Xuangang Y. Couples China, May 4, 2015
Great Hotel!

Food, Swimming Pool, Big Room!
8
Abhinay G. Couples India, May 2, 2015
No value for money !

secluded, good pool and gardens
4
I have stayed in other tropical countries and found Langkawi as one of the best places. However, Langkawi Lagoon resort was total let down, especially for the price that we paid. It is no value for money. We had to wait at the reception for 1 hour for check-in. Staff were courteous but were not able to provide much information about the attractions around. Avoid booking tours from the hotel, they are almost double the cost of actual tour cost that you can book on Pentai Cenang beach. The hotel is far from market places and happening areas. If you are there to relax and not planning to go around anywhere then this is the one for you. The worst thing was the hotel rooms. We had chosen Deluxe Hill View Beachfront Hotel Room, but the actual room was in a building neither beach front nor with a hill view. Balcony was dirty with water dripping from aircons above. Room was dimly lit with no particular pleasant smell. Only good part was the pool and breakfast. I would not stay here again.
Omar H. Couples Malaysia, April 28, 2015
Nice View

Great hotel for relaxing.
6.7
Hotel accomondation was good but the same thing cannot be say about the breakfast....sad.
Abdullah A. Couples Saudi Arabia, April 16, 2015
not as expected.. so bad treatment

the view..
4.3
Not as expected Bad treatment Very old.. No restaurant Reception in other building
Lo C. Families with older children Malaysia, February 21, 2015
big room

location,friend staff , good
7
Adel A. Families with older children Yemen, February 18, 2015
Langkawi Lagoon resort

very good
7
Tan Z. Couples Malaysia, January 19, 2015
Unpleasant Customer Service Experience

Great sea view, near to airport & clean room
4.7
Customer service was bad, staff at reception were unable or not willing to give direction & tourist spots around the island. When question was asked, they did not pay attention or looked away when answering you. There was a night that we called for room service at 9pm but the food never deliver until 11pm we had to call to cancel it, no compensation or reason provided by the hotel. However, the Ombak Spa was superbly great, the minus point was the building was outside the resort. And, a housekeeping lady staff was polite & helpful when attending our request to fix the table lamp in our room.
Poh K. Families with young children Malaysia, December 26, 2014
Overall is good

Food, surrounding & room
8
Good.
Norsalina B. Families with young children Malaysia, November 26, 2014
Our Wonderful 10th Years Anniversary

The Interior design of the Room & Resort, Scenary & Staffs
10
We had have a wonderful 3 days and 2 nights stayed at the elegent, modern and beautiful interior design of the resort consept and also the room. We will ensure to choose this resort in our next visit
< Previous page 1 - 10 of 1146 reviews Next page >

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Hotel Area: Kuala Muda

Staff service, room condition and the setup. Nur, Malaysia June 14, 2015
Customers like this resort for:
Area recommended for:
  • beaches
  • family fun
  • sightseeing
Distance to airport:
  • Langkawi International Airport (1.9 Km)
Customer comments:
  • "Beautiful scenery" , "Big rooms" , "Breathtaking view" , "Very friendly staff"
Top attractions in the area:
  • Burau Beach (5.2 Km)
  • Oriental Village & Langkawi Cable Car (5.5 Km)
  • Crocodile Farm (5.6 Km)
  • Seven Wells Waterfall (5.6 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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